Mcdonalds — Restaurant in Uttar Pradesh

Dear team

We know it was Saturday and busy day but It doesn't mean we as a costumer suffers for the same , if there is a rush you guys can stop or hold the service for some time so that you guys can serve better who so ever costumers are available in the resturant

Today I along with my husband with two small kids visited in mc Donald Lulu mall lucknow we have given the order of mention below items

1 chx maharaja medium meal 1 happy meal aloo tikki burger with ice tea 1 big chx wrap 5 pcs chilli ketchup sachet ( I paid for the same as well)

The order has been served after 15 minutes but without chilli ketchup sachet and straw when I asked for chiili ketchup and server said ( aap ne pay Kiya hai?) I said please check the bill first after that I checked the chx maharaja mac burger it was veg maharaja mac burger even the counter staff made a bill of veg maharaja burger when I asked him to take order of chx maharaja mac burger

In this busy schedule french fries served very saugy even after asked the team to change it they argued and said (fresh hi hai rush dekh rahe hain)

Ice tea of happy meal was without premix which I asked restaurant team to change later they changed it also

Please check the cctv of counter after 10.00pm so many costumer very behind the counter and all staff was in kitchen. Dining table was dirty. No manager was present in lobby to take care of costumers

Please take this feed back very seriously as Lulu is very reputed mall in Lucknow and all lucknow residents and 300-400 kms radius comes in Lulu mall . These type of things doesn't make a good impression of your restaurant and Lulu mall as well

Please take an appropriate steps to improve the service and it is my strong recommendation to hold the service for some time...

If you're looking for a fast food restaurant that offers a nice ambiance and cleanliness, McDonald's at Lulu Mall could be a good choice. The restaurant is known for providing a clean and hygienic environment for its customers, with well-maintained seating arrangements and clean washrooms.

One of the notable features of the McDonald's outlet at Lulu Mall is that it offers charging points at every table. This can be a big convenience for customers who want to charge their phones or other devices while enjoying their meal.

Another attraction at the McDonald's outlet is their delicious ice cream. With a variety of flavors to choose from, their ice cream can be a perfect treat to beat the heat and refresh yourself.

Of course, no review of McDonald's would be complete without mentioning their signature burgers. McDonald's has been known for its burgers for decades, and the ones at the Lulu Mall outlet are no exception. Whether you're in the mood for a Mc spicy paneer or something with a little more spice, there's a burger to suit your taste.

Overall, McDonald's at Lulu Mall could be a great choice for those looking for a clean and comfortable place to enjoy their fast food. With charging points at every table, delicious ice cream, and signature burgers, McDonald's has something...

McDonald's consistently strives for customer satisfaction by valuing feedback. The experience at McDonald's is shaped by the quality of service, food, and overall ambiance. Positive feedback often highlights the efficiency of the staff, cleanliness of the premises, and the taste and variety of menu items. The fast-food giant's commitment to innovation, such as digital ordering and delivery services, is also praised.

Constructive feedback commonly revolves around the need for healthier menu options and concerns about environmental sustainability, urging McDonald's to enhance its commitment to eco-friendly practices. Customers occasionally express a desire for more regional or diverse menu choices.

Overall, McDonald's has successfully maintained its status as a global leader in the fast-food industry, largely due to its responsiveness to customer feedback. Constant improvements in menu offerings, service, and social responsibility demonstrate the company's dedication to meeting customer expectations while adapting to evolving preferences and...