My experience was worst. I asked them for their payment modes, as I wanted to go for digital transaction. I was having google pay, but they asked me that , they only use paytm. When I transferred the amount through paytm, taking help from my freind, the amount was deducted from our wallet, but they told that they didn't received the confirmation. I showed them the screenshot, but they didn't agreed, instead told me that you have to pay again, the amount which have been deducted will be transferred back ( I didn't received the payment back, till now ) .I dropped the idea to for the coffee. When I was leaving, one of the staff member , asked me to drink coffee forcefully mentioning that the order has been pinged, and you have to take coffee now, and pay again. But, why the hell should I buy another one, if my previous payment is already been deducted and you people are not accepting that. I left out in anger. I will not go to CCD again ever in my life. I felt insulted . The staff is not at all freindly. I have acknowledged this thing, in one more CCD here in dehradun itself.
One more thing I would like to ask, when the payment is not confirmed, why I have to take the coffee...
Read moreThis Cafe Coffee Day has always been my little escape - a cozy corner where ideas brewed as smoothly as the coffee. From peaceful solo mornings spent writing papers to long chats with friends, this place holds a special spot in my heart.
The vibe is warm and welcoming, perfect for both quiet work sessions and casual meetups. Their cappuccino never fails to hit the right note, and the choco frappe is pure indulgence for anyone with a sweet tooth. Add to that their garlic bread and sandwiches - always fresh, always satisfying.
The staff is friendly and polite, and they make sure you’re comfortable and well taken care of.
It’s more than just a café - it’s where memories were made, and creativity flowed. Always...
Read moreI recently revisited CCD after a long hiatus, and the coffee was as good as I remembered. However, I have a couple of feedback points for this location. Firstly, while I understand the desire to maintain the beauty of the transparent door, it might be beneficial to place a large sticker on it to prevent people from walking into it due to optical illusions. Secondly, I observed a concerning incident where an elderly lady accidentally hit the door, and despite other customers coming to her aid, the staff seemed to ignore the situation entirely. A bit more sensitivity and awareness from the staff would be appreciated in such circumstances. Overall, a pleasant visit marred by these...
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