I had a terrible experience ordering food. First, I placed an order through the Domino’s app, but it was canceled by the branch. So, I ordered again via Zomato, but it got delayed. Even though I paid online through Zomato, the delivery person refused to hand over the order and went back to the branch for confirmation. After returning, he claimed that the payment was incomplete and demanded extra money. I don’t understand how the app shows one amount during payment, but later they say the balance is due, causing the order to be undeliverable.
After finally paying the additional amount, the food quality was awful. It was completely inedible and a total waste of money. I had ordered two pizzas with chicken pop, but nothing was satisfactory. We trust the brand and order expecting good service, but these particular branch provided the worst experience. In comparison, branches like EA and Mylapore have much better service. This branch, however, was extremely...
Read moreDomino's Pizza exceeded my expectations with their delicious and freshly made pizza. The delivery was prompt, ensuring the pizza arrived hot and ready to enjoy. However, I noticed that the shop itself was on the smaller side, which might be a consideration for those looking for a spacious dine-in experience.
Despite the compact space, the staff was exceptionally polite and customer-focused. Their friendly demeanor added to the overall positive impression of the place. The attention to customer service contributed to a pleasant ordering experience.
Now, let's talk about the star of the show—the pizza. The flavors were exceptional, and the crust had the perfect balance of chewiness and crispiness. I particularly appreciated the variety of toppings and the option to customize the pizza...
Read moreGetting a delivery successfully from this Thiruvottiyur branch is the hardest thing. Never accepts orders, they cancel orders even after confirmation like after 3 hours of placing orders, they deliver very late like after an hour and excuse themselves saying their 2 wheeler was at fault but never call the customer to inform it beforehand. Their live location will show places opposite to the delivery location but still they deny giving some causes. Extremely frustrated. No contact number for this branch. The contact number in the support system in app is not working. Never planning to order through their app again. Why run this branch with...
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