Seki Tei Japanese Food | Sushi Ramen Katsu Tempura — Restaurant in Bali

I've been a customer for years, but I haven't been coming very often since Covid. Everything was great. Last night, I went there again and ordered Chu Toro, which is a sashimi made from the fat belly of the tuna. Initially, they kept me waiting for around 15 minutes. Then, a friendly waiter came to me and explained that I needed to wait for about 5 more minutes because the tuna was still frozen and needed time to thaw.

I was surprised at this point because I was expecting to get fresh tuna, which I believe is supposed to be the case. In less than 5 minutes, the sashimi was served on my table.

However, they didn't provide me with any wasabi, which is a basic accompaniment for sashimi. I looked for it on my table, but couldn't find any. So, I asked the waiter for some wasabi.

When I took a bite, I was even more surprised to find that the tuna was still frozen in the middle and tasted strange. It didn't smell bad, but I've never had frozen sashimi like that before. There were 4 thick slices, and I managed to eat 2 of them before deciding to take the rest to go. I didn't want to spend more time waiting for the tuna to thaw.

When I asked them to wrap up the remaining sashimi, they seemed somewhat silent. Maybe they felt bad, but this experience wasn't good. I would have been fine with eating it if it had been served well, even if it had been frozen before. I still paid, but I left feeling disappointed with the frozen tuna.

Finally, the waiter apologized to me, but this doesn't make up for the poor...

The service here is absolutely terrible. We had to wait a total of two hours for all of our food to be served for a table of six. (Only 2 other people in the restaurant) We tried to cancel food that was ordered an hour prior, and she said "it is ready now," and then 35 minutes later she tried to serve us that food we canceled. After serving it to our table, as it was refused, she served it to another table and put it on their bill. Now, at this point in time, one person still did not have the food she ordered when we were first seated! (This was not one of the canceled orders)

When we ordered our drinks we also asked for drinking water and she returned empty handed and told our table of six we are only allowed water "for two person." This is incredibly bizarre.

Also, she would serve food without utensils and we had to ask for everything multiple times, like a spoon, fork, bowl, napkins, etc.

The server is incredibly incompetent and I don't know what was going on in the kitchen. They had two chefs working but couldn't seem to keep up with orders from only two tables.

I think what happened was our server forgot most of our orders, and when we finally canceled, that is when she entered the orders...

I decided to have some sushi at a café and ordered sushi take-away. It turned out to be a huge disappointment. I ordered salmon rolls, and when I got home, I discovered that inside the roll there was a large amount of deep-fried flour.

This ingredient was not listed in the menu, not shown in the photo, and not mentioned anywhere. It’s simply unpleasant, unhealthy, and full of unnecessary calories. Nobody warned me about it — neither in the menu nor in the picture. I don’t want to eat sushi like this. Why would I?

Japanese people don’t eat sushi this way — it’s disgusting. You completely ruin the dish with ingredients like this. And the fact that you don’t disclose them is unacceptable. For this, I am giving you one star and I would not recommend anyone to come here until you fix this issue. You cannot add hidden ingredients without informing...