I recently ordered from KFC and requested leg pieces, but unfortunately, the order came with only chest pieces. While the chicken was tasty and fresh as always and burger was really great , it was a bit disappointing not to receive what I had asked for. I think it would be great if the staff could pay a little more attention to customer requests so the experience matches expectations. On a positive note, the food was still hot, the flavor was good, and the service was quick. Hopefully, next time the order can be prepared...
Ā Ā Ā Read moreDisappointing as staff need training as all customers had to wait for orders.. in my case 26 minutes.. but KFC Indonesia still has the best fried chicken.. please train your staff in this unit.. went there again today..12 July 2022.. customers lined up at counter with no mask on and staff not tell customers to wear mask..I spoke to manager but she didn't care.. my order took 20 minutes to arrive ..so much for being g a fast food outlet.....
Ā Ā Ā Read moreMakan malam terburuk di KFC ini yg pernah saya alami bersama anak dan istri,kbtulan anak kami pengen makan FC jadi kami putuskan pergi ke KFC,kbtulan jg pas lewat KFC yg di sanur/kerta langu jadi kami putuskan utk mengajak anakā kami makan disini,berharap dpt ekspetasi yg lebih drpd FC pinggir jalan atau FC usaha kecil,tapi disini tentu malahan 1. dari segi pelayanan kurang ramah, ada satu karyawan wanita yg agak gemuk(kulit agak gelap),terlihat sangat tidak ramah ktika kami pesan makanan disini,tpi kami diam saja. 2.ayam FC nya rasanya kayak ayam sisa kmren yg ga abis di jual itu yg dikasi kami,tentu tidak mencerminkan KFC yg sudah dari dulu terkenal akan kualitas ayam FC no.1,tapi kfc yg disini jauh dari kata memuaskan, tau bgini mnding sklian saya beli di angkringan atau pinggir jalan,yg tentunya tidak kalah krispy,enak dan dpt ayamnya jg yg fress bukan sperti sisa kmren, sampai kapanpun ga bakal balik ke KFC yg disini lagi/deket kertalangu, mnding ke KFC yg lain yg lebih ramah dan jual kualitas bukan kuantitas,semoga owner KFC yg deket kertalangu membaca ini dan sesekali memberi breafing karyawannya agar lebih ramah dg customer dan tentunya tidak kalah penting agar lebih memperhatikan kualitas, agar ekspetasi org yg ingin makan ke KFC sesuai dg harapan,utk tempat lumayan wlopun tepat brada deket deket traffic light,yg notabene...
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