Restoran Garuda — Restaurant in Kota Bekasi

Visited the restaurant today with unpleasant experience. Food taste ok, service was super poor. We first come and given 2 portions of rice because we were 2 people. Later on my family came and 1 person eat the leftover rice. We were not asked by the server whether we want to add rice or not. They just silence and give additional plate. When we asked for our bills, we were charged 3 portions of rice for 3 people while we only got 2 portions of rice. When I asked why, they said they charged the rice based on number of people who eat and we can ask for more rice if needed. Then I asked, since we only got 2 portions of rice I want 1 portion to be take away. They said cannot as it is restaurant policy. I found it not fair, why? Because the server not even asked if we want more rice or not when there's additional people who eat. Second, i paid for 3 portions and did not get 3 portions of rice. It's only rice for God's sake and the server made it so hard and response my complaint with "cengengesan". So dissapointed with the service. Very poorrr service. So guys whenever you come to this restaurant always ask for the right portions of rice according to number of people who eat and always ask for...

I recently dined at Restoran Padang Garuda and had a mixed experience.

Starting with the positives, the restaurant itself is quite comfortable and clean, creating a pleasant atmosphere for diners. The staff were very attentive, ensuring that our needs were promptly met. Additionally, the food service was impressively fast, which is always a plus when you're hungry.

However, there were some notable downsides to my visit. The dish portions were disappointingly small, which left me wanting more. The taste of the food was average at best, largely due to a lack of seasoning, which made the dishes less enjoyable than they could have been. Moreover, the prices were on the high side, which made the small portions and average taste feel less justified.

In summary, while Restoran Padang Garuda excels in service and ambiance, the food quality, portion sizes, and pricing need improvement. I hope to see these aspects addressed in the future, as the potential for a great dining experience is...

Makanan, sangat BIASA, untuk harga segitu, lumayan pricey ya, krn org pdg asli, udh biasa makan masakan pdg yg enak. Cuma jengkol kalio nya aja sih yg enak, yg LAIN, NO. Tunjang menang lembut aja sih. Kuahnya bener2 kaya air, gak spt gulai pada umumnya. Santan tdk terasa. Kalio jengkol enak. (Beberapa jengkol keras) Udang balado (manis, pdhl balado di pdg itu TIDAK manis. Cuma dpt beberapa potong udang kecil dan bau obat) harga MAHAL. Talua barendo : enak. Cincang KAMBING : NO NO NO NO seumur hidup baru ini makan cincang KAMBING isinya cuma TULANG. Bahkan dagingnya ga ada sama sekali. Haduhhh parah ini cincang kambing TERPARAH selama gw makan masakan padang dan gw sendiri org MINANG. 2 porsi 98.000 dgn tulang isinya 4 potong. NO DAGING. Bener2 tulang. Catet. Pelayannya jg kurang pendengaran. Minta air putih hangat 4 diksh teh tawar panas. Pas diulang minta air putih yg dtg cuma 3 air pdhl orgnya 4. AIR PUTIH HANGAT / teh tawar hangat itu biasa diksh free ya ke yg makan masakan padang harusnya tnp diminta udh di atas meja.

NASI PORSI BER 4 kaya porsi berdua. Jd kita tambah nasi 4x pdhl katanya 4 porsi, aduh parah…. 🤣🤣🤣🤣🤣🤣🤣🤣🤣

Total makan berempat 421.000 Dengan makanan yg TIDAK ENAK, murah emang bagi yg biasa makan pdg enak, tp ini ga enak, jd terasa MAHAL. 😂👍🏼

Oia, risih bgt sm pelayan yg berdiri banyak bgt plus pd ngeliatin kita makan. Ga sopan. Harusnya ga begitu ya. Gausah sampe merhatiin gitu. Jd kaya gmn ya, ga suka aja risih. Pas pelayannya dblg cincangnya semua tulang ga ada complimentary, cuma “aduh…” sambil ngitung manual makan apa aja. Ga ada maaf sama sekali juga. Ga ada penjelasan juga beli 2 porsi cincang KAMBING ISINYA TULANG. Parah deh 🤣🤣 Ngitung aja ada kali 15 menit. Yg dimana resto ini resto sultan dr segi harga jg beda jauh sm resto lain, pdhl ga lebih enak dr simpang raya 😜😜😜 Tolong deh. Klo emg pengen kepuasan pelanggan bs jauh...