Jivva Koffie Kitchen — Restaurant in Kuta

Went here on Sunday evening, expecting a nice coffee place to chill. What I got was totally the opposite of that! The servers ARE VERY RUDE. The way they treat local & international tourists are very different. They’ll greet the international ones, with basic greetings while completely ignore the local ones. I asked for some tissue, and the worker just came to my place bringing 2 PIECES of tissues, “here”. Not even using some basic manners. Their coffee sucks. Ordered latte & iced long black, both taste very bad. All I can taste was how sour the bean was. The coffee wasnt something you can enjoy for sure. The place has a nice ambience, the one which looks like a calming chill place, yet I don’t understand how the songs they were playing on was: dangdut & EDM music. Like really?🥲

I used to go this place multiple times before experiencing this bad service. For sure I won’t go here anymore.

Edited: The worker said sorry to us & offered for the coffee to be changed which was nice. I was shocked when I wanted to pay, they said it’s all settled. I was flabbergasted and obviously asked them that I want to pay my orders. Please know that the reviews are here because I want the place to improve, not to get a free...

I decided to add a review to this place especially directed to the management: it's a beautiful spot for breakfast, garden is gourgeus, the coffee is good and the croissant too, the staff is super gentle BUT you can't put the same song over and over at 9 in the morning like I'm some sort of bot unable to listen the background sound, i came here several times and all they always serve me cappuccino or espresso without spoon and sugar, so if I was just a tourist once in a year client that would be useless but anytime I must ask for these things, since when spoon and sugar is not included with any tipe of coffee beverages? In the new combo breakfast promo is included a tuna sandwich with espresso (50k) I'm not sure who eat that in the morning, instead the croissant+cappuccino must be paid separately, is this some kind of I-don't-really-know-what-people-eat-for-breakfast? So why don't include the croissant and also implement the availability of pastry? Tuna sandwich? What type of choice is this? Who knows! (my mistake, apparently the salty toast is something in Indonesia, aka toast-set for breakfast, probably inherited from Dutch...

This restaurant is an absolute delight! It’s small and cozy, yet there’s plenty of space thanks to the huge garden — it truly feels like dining in your own backyard. The atmosphere is warm and relaxing, making it perfect for families. Kids especially love it here; they can run around on the soft grass, play freely, or even enjoy a fun pottery activity!

The food is fantastic — fresh, flavorful, and full of local charm. The local noodles, lontong, satay, and cheesw burger are all big hits, especially with the children. The French fries are thick, crispy, and simply delicious. To top it off, they serve refreshing fresh juices and amazing local coffee that’s a must-try!

The prices are very reasonable, and the portions are generous. The owner is incredibly friendly and welcoming, which makes the experience even more special.

If you’re looking for a relaxing place with great food, a beautiful garden, and a family-friendly vibe, this restaurant is highly recommended. We’ll definitely be...