Beukenhof Restaurant — Restaurant in Pakem

Overall, not a good experience as it leaves a bad after taste in which the restaurant could have avoided easily. I know that this was to be a slightly "high end" restaurant which explains the expensive prices, but honestly besides the fish and chips it was nothing special, not really overpriced but just slightly over it's head. This normally would make this restaurant mediocre but the thing that made this a bad experience was the service.

After waiting for over an hour for the one last food that we ordered, nothing came and so, unsatisfied with the confirmation the waiter gave us when we reminder her, decided to just leave and pay the bill. During payment we had to explain how one of our food never came and confirmed that it had infact registered but wasn't made and so we obviously weren't billed for it. Up until the end we didn't get so much as an apology for the inconvenience which resulted in one of our members not having his lunch and our time wasted waiting for something that wasn't coming due to the incompetent staff and service.

I made this review as to hope that the people managing this place could get their stuff together and hopefully not let others put theirs hopes up as besides the bad experience, there are small things that bothered me while in the restaurant such as the menu being 60-70% out of stock, the table cover being dirty, the fried rice with an omelette was quite greasy, and that one of the expensive option food menu ("premium" sausages) was quite bland when we tried it, and of course several other small things. This review has been quite long already and I've given my message and point.

-Props to the fish n chips...

I rarely give bad reviews because I honour people's business. But this place needs improvement badly.

We came on Sunday, the peak long weekend. The museum and resto were closed for an hour due to the overwhelming amount of visitors. We came back after one hour and were able to get in.

Our interest was the museum which is known for its interesting and vast artefacts, but due to the rain, we went to the restaurant first.

The reception was not very friendly but understandable due to the crowds. We sit on the back balcony. The waiters are attentive and responsive.

However, when I asked whether I could borrow their umbrella to go to the toilet (it was pouring rain and the toilet was downstairs), they said there was no umbrella. I ended up borrowing one of the people's next-table umbrellas because I couldn't hold it anymore. The toilet was hard to find under the heavy rain and was located a little bit underground. It was dirty and flooded! No tissues! My shoes were soaking wet.

It was getting worse when I met the waiter on the stairs back to the restaurant and he was using an umbrella! This experience ruined my mood and we just left shortly under the rain. Our bodies were a bit wet, but fortunately, our driver could pick us up at the exit which is not too far from the restaurant.

Please provide better facilities and service. This restaurant is extremely charming and the food was not bad, but with this kind of service, we won’t...

The restaurant is beautiful with old dutch settings surrounded by trees. If you plan to sit in longer, bring warm clothes.

The ambience is peaceful with light old european music. Good for a romantic meal set up.

I ordered manggo juice without sugar. And the taste is splendid as the thickness and sweetness is like the fruit itself hand-pressed.

Choco cake has a unique not all sweet chocholate, but a glimpse of spotty sour and I though this is excellent. Personally I prefer the vanila ice scoop a bit bigger.

I give 5 stars for the drink and the dessert. But for the main course, it is standard.

Staff is not trained professionally to a 5-star dining. When I enter the premise, the greeter is behind chatting with the rest. Although it is not busy, the welcome is not met with a standard. The greeter was amazed as why I waited for the seating. She said I could come on and immidiately...