So. Rang this outfit before 6pm on a weekend evening to place an order for a large family. Rang out. Tried again and my call was answered with an abrupt “hello”. I asked was this Blue Thunder and could I place an order. The gentleman said no (!) and that I’d have to ring back later. No explanation or apology.
It will be a while before I give my custom there. The business model of chasing away a paying potential customer needs to be reviewed !!
PS I drove past a half hour later (collecting my food order from a nearby competitor) and the restaurant was empty bar two customers who were leaving. Three staff behind the...
Read moreWe ordered fish and chips a few times, each time passing through Castlebar and it was always great -to excellent. So 5 stars for that. The customer service is also great, with the staff making good eye contact and being mannerly. The donner kebab I ordered this week was dreadful, just a big clump of mayonnaise mixed with plain iceberg lettuce, and a few sorry rinds of grey meat. Virtually tasteless, and small, definitely not good value. Perhaps a bit of staff training in a turkish donner kebab place could work wonders. 1 star for...
Read moreFood is always 10/10. We go here all the time for our takeaway. Such a shame about the staff! Really let’s the place down. I would think twice about going here anymore after been treated so badly this evening. The man behind the counter was so incredibly rude to me and my friend! Asked a simple question and was huffed and he banged his fist on the counter and his answer was “I can’t hear you with that thing on” we were both wearing masks out of respect for the staff working there! Very hesitant to...
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