Drizzle Café — Restaurant in Dublin

Really need to work on service !

Visited this cafe on Thursday 13th April,

My father and myself were told to take menus and order at the till when ready no issue with this. I ordered two breakfasts with a minor change on both of them, this took a bit longer then expected however the order was put through and o was prompted to pay before I had received anything total was €30 with the addition of a tea and coffee. We sat down and had it tea and coffee arrived which was okay. After 20 mins a young man came over and took our cutlery off the table I asked why as we haven’t eaten yet. The young man look d confused and then without saying anything came over with a note pad to take our food order. I explained that we had already ordered can you check on it he said the order didn’t go through then walk away from the table over to a woman behind the counter without an apology. The woman then came over and apologised and explained that she never put the order through. As we were heading to the country we could not wait another 20/mins and said we would leave it and just get our money back. The woman refunded me €24 I asked why I paid €30 she told me that the tea and coffee was €3 each I had a half full cup of coffee left and and half pot of tea that we weee saving for breakfast i was told I was not being refunded for this and got up and left the tea and coffee on the table with a sour taste in my mouth. While leaving I was offered a pastry which I wasn’t interested in and left.

I know this is a new cafe to the area which I am local to however a day of costumer service training needs to be provided for staff it all seemed very disorganised and hectic, from the ordering system that took way to long as the use of the till was unknown to not depicting the chef the order and the young members of staff not even apologising for mistakes. The refund was the real kick while I’m down for me. For breakfast the village cafe or the many cafes in walkinstown should...

i was at the cafe today and while i was ordering the manager would stop me all the time to talk to the other worker there which i thought was unprofessional, i paid about 20 euro on a tea and chicken burger and it wasnt nice or tasty at all. after about an hour or two when my daughter finished school and i brought her to see the new cafe, we were going to the toilet first the same big brunette girl came running after me and shouting on front of the everyone there "BATHROOMS FOR CUSTOMERS ONLY" and told us to leave. bad and rude management, my experience on this cafe was worth no stars or -1 and the quality of the food was not impressive either. i was a customer and deserved better service for the price i paid for. if u looking for a decent affordable and welcoming good cafe go to deja brew cafe, buffin coffee, the green kitchen etc etc they been serving the community for years with no...

If you're looking for a cozy spot to grab a bite in Drimnagh, this local cafe is a must-visit. The atmosphere is warm and welcoming, with plenty of natural light and greenery that make it feel like a true oasis. And the food? It's absolutely delicious. Whether you're in the mood for something sweet or savory, the menu has plenty of options to choose from. But what really sets this cafe apart is the attention to detail - from the high-quality ingredients to the beautiful presentation of each dish, it's clear that the team takes pride in what they do. And the staff are just as wonderful as the food and atmosphere - they're friendly, knowledgeable, and always willing to go the extra mile to ensure that every guest has a great experience. All in all, this local cafe is a true gem that's not...