Looking forward to a eat all you Want whit my partner. arrive after booking a table at 9 witch I'm told you have table for 2 hours . OK no problem I'm thinking I'm not going to be eating for 2 hours or my partner To be honest she eats very little So I see it's going to cost fifty urow for both of us so I said il Eat what I can because I did not Have much to eat all day we ordered starters my partner ordered one starter and amain After that was grand .I ordered 3 Starters it is eat all you can .we Got the starters I had my 3 starters and it was lovely then the lady ask me do I want main Because the starters wer small. I asked for one more starter she Says no problem 25 minutes later she brings my partners main I said I'm still waiting on my starter she says o sorry about that do you want your main whit your next starter I Was starving so I said yes . another 10 minutes go by I'm getting stuk into my partner chicken fried rice said to her What s going on so I said to the Lady what's happening she said Sorry it will be here soon I just said this is ridiculous I'm not happy the place was emptying The manager said sorry we have people before you and we Have orders to send out. I said I'm leaving and I'm paying for my partner and not paying for Myself I think the four starters And meal was enough to pay he Then just got angry 😡 and told Us to never ring a booking again and leave I was totally shocked. I know he kept saying sorry but it was not good enough.I was thinking after words I had 2 hours to eat my Food so when they see your going to as they think eat all There food they put a stop to it On porpoise so your 2 hours is Up you have to go😂😂it's not a eat all you want it's a restaurant that controls how you eat and when you eat there a team and it not going to change if you go after reading this message it's your business all never go there again eving tho I'm barred.🤔 for standing up For my Rights. I should get what I'm paying for and not be Controled by staff and...
Read moreI am not one for posting bad reviews, but today, i was so shocked, i had to. My partner booked a table for a party of13, (10 adults 3 children) to celebrate 3 recent family birthdays. When we arrived we were presented with 2 quite separate tables of 6??? But before we could even speak to the waitress about this, she refused point blank and loudly to add a chair to to a rather large round table, my partner then spoke with another staff member of whom ranted on with excuses to why we could not add another chair, and im actually still confused to why that was, eventually she agreed to add 1 chair. It was all quite embarrassing and unpleasant to be met with such rudeness. Ive previously worked as a restaurant manager in this business and im astounded at it all, if i had have had my way we would have left, there and then, but i didnt want to cause anymore upset and embarrassment . I have been here about 4 times including this visit and that will definitely be the last time any of us will dine there, as tbh food us not that amazing, its usually a handy place for our 3 families to meet up. and i definitely will not be dining here ever again. The whole dilema actually left quite a bad taste...
Read moreThis closure notice kinda says it all. 13/02/24
"The inspector observed staff members preparing raw beef at a sink not designated solely for the preparation of potentially contaminated foods.
“They proceeded to touch and handle multiple surfaces in the kitchen. No hand washing was observed before said staff member continued to work, handling and cooking food.
“Equipment used to prepare the raw beef was not cleaned and sanitised after use.”
The inspector saw an “undesignated sink” was wiped with a dirty/fraying sponge.
“The staff member did not wash hands after this practice, before returning to work, handling and cooking food,” the report says.
“Unclean” reusable cloths were found throughout the kitchen, including under the chopping boards used to prepare raw meat.
Another business – Mercury, Park Road, Waterford – was served a prohibition order, meaning it can no longer sell some of the stock it had.
Issues included, but were not limited to, the storing of raw fish in a non-food grade cardboard box, rodent droppings throughout, a large amount of perishable food stored in a non-operating freezer and raw meat being prepared in a sink used...
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