Ordered at 12:10 got the order at 12:55 after been told theres no tables but people after us were seated with no reservation, got a take away instead but was left waiting all that time for strawberries when the order was pancakes with nutella and strawberries and a brioche bap with rashers and pudding, was told its taking so long because there was no strawberries that one of the staff had to go and get them, the staff member came back with the fruit at the same time our food was brought out, recieved heated up rubbery pancakes with 3 cut up strawberries, the bap was stale and the fillings were freezing, binned the brioche bap and returned the pancakes and got no solution not an offer of our money back, apologie or a replacement, usually a good customer but wont be...
   Read moreSome respect for paying customers wouldn't go a miss, shouldn't be one rule for one and different for another walked in to be welcomed by a nice young man, we went to sit in the corner as someone with us been autistic finds it very hard been in public crowds but unfortunately we where told no and guided to a space right in the centre of the floor by the owner, when we asked if we could sit in corner that had four seats we where told no because there was only two of us, I then seen one man alone sit at a four seat table when I asked how come he could I was laughed at to be told that was her husband, as we sat down we noticed there was more four seat tables taken up by two on each so I don't see why there was a issue with us sitting...
   Read moreHighly recommended for its food, staff, and Customer Service beyond the call of duty! Myself and sister arrived one Sat lunchtime, only to discover Sis forgot Covid Cert. It was raining so outside not possible. Despite being very busy, the Manager/waiter was so empathetic but unable to assist us. However, we had an idea and asked if we could order a take-out. He readily agreed, asked us to return in 10 mins, and we had the most delicious soup and big-portioned toasted sandwiches which we ate in my sister's! They were packed so well, soup included, that they were still hot when we opened them. The whole experience was positive and friendly and I hope these guys go from strength to strength and expand. They are very popular, and I...
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