Xodò Osteria — Restaurant in Camogli

Table for 3, 3 orders (antipasi, primi, secundi) 20h20, being seated by the main waiter, 20h30 menu closed, waiting and smiling 20h45, order is being taken 21h10 first dish arrives for one person. 21h20 first dish arrives for the other 2 people. 21h45, the waiter arrives to take back our dishes that had been finished for a while and asks "are you still waiting for something"? The next dishes arrive at shortly after 22h. Ok, you forgot our order, it can happen, but don't pretend nothing happened. The terrace is nearly empty at this point. We just want to go home and sleep. So as the waiter comes to take away our second dish we ask if the last secundi could be canceled and get told it's not possible because it's already being prepared. 5 minutes later, our defrost tuna with a premade sauce and 2 old slices of salad arrives. Seriously guys? You lost our order at least once (some people who arrived 20min later than us already had 2 courses served before we got our second). And then, when you get a review criticizing how you didn't want to cancel a dish that clearly took 5 minutes to prepare, you answer to the review by saying we shouldn't have ordered as much??? How is that relevant, we finished your hideous tuna and your cold fried anchovies. We just didn't want to sit at your table for 2 hours. As you answer in other reviews: yeah I'd rather go to McDonald's if this is the quality of food and service you offer. Maybe you should sell them your spot on the beachfront. The waitresses were kind and polite. The stuffed anchovies were the only good plate. The pesto wasn't fresh and neither was any of...

I had a “seafood salad” for starter. It wasn’t a salad but lots of seafood on a plate. The seafood was half warm half cold, I wasn’t sure what it was meant to be. And it was just frozen seafood from a bag without any taste. My boyfriend had a caprese salad that came just as tomato slices with a mozzarella in the middle, no olive oil (mind u in Italy!!) and no salt. For main we ordered a seafood risotto (u can only order for a minimum of two). The rice itself was okay but mainly cooked with lots of salt for seasoning but apart from that very little flavor. The seafood very bad quality. We both didn’t finish our dish. We got the wine to taste from the waitress while she was turned with her head busy talking to her colleague. They also didn’t say anything when we said we didn’t enjoy the food but she just walked away and let her colleague pick up the dishes. All in all the service wasn’t the biggest problem but it’s only so much worst when the food...

Mediocre food, bad service. We waited for 2h for our food, at some point we wanted to cancel it because it was too long (it was a food to be done in 5min, raw thuna), and SUDDENLY we can’t cancel and they bring it after 10 min. Worth noting we were the last table and alone on the terrace, so clearly they were not busy. Pesto pasta was good, but everything else meh. Would not recommend

EDIT: just seen the response of the owner - we finished all our plates, and cancelled only because we waited too long for the last meal as I wrote (1h for first plate, 2h for the second) as indicated. Just own up your mistakes and hope you will be more polite with...