Doppio Malto — Restaurant in Fiume Veneto

I was very disappointed. This place has great potential but needs different direction. For example I had called to book a reservation and was told they had no space when i requested. I called back to say I had been cut off and wanted an early reservation, 6/ 6:30. This lady said there was no problem. On the day we arrived i was surprised to see there were only 2 other tables occupied. The server came to our table to offer drinks and provide menus. I told him none of us had been here b4 and could he explain to us how this 4 sample for 8 euro worked. He said it was 8€ per sample. I found that expensive 4 little glasses for 32€ and did not seem to correspond to what i understood from the menu. He hastily left to let us decide beverages and i called over another server who properly explained the 4 samples for 8€. He took our beverage order. The first server returned and took our order. Some one came to the table bringing us someone else's order. Regarding our first server,we never saw him again. He never returned to inquire if we had any problems (we needed a clean fork since one had fallen to the floor) so we had to access the service area on our own. After we had completed our meals someone removed some of the plates, we cleared off the rest to the serving station. After waiting half an hour we called over a young lady to ask about giving a coffee/dessert order. Her name is Stefania and she had someone serve us immediately. She came several times making sure we were content. Of all the staff we encountered she was the most hospitable. Even the lady at the casa for payment was rude. The menu was limited in that it was all grilled with a smokey flavour but good for a young crowd with foods they enjoy. The tables are a bit small so we felt over crowded. Children were permitted to run around the tables as if they were in a playground. The whole evening the place was never more than half full so i was unhappy i had been first told the place was fully booked. Service staff, except for Stefania need to be taught customer relations. U have to know that a "beer house" near an American military base of any kind, a lot of customers will speak English only. Staff need to know how to "sell" their products. Parking is good and it is wheelchair accessible. For good weather there is an outdoor patio. The one star rating i gave is...

Keep your money and try somewhere else, read for why Check your bill before you pay!*

I hate leaving negative reviews, but it needs to be said as my wifes life was in danger.

We finally decided to check this place out after seeing a banner on base. We went with decent expectations. We made the order after expressly stating we have an allergy for 2 people at the table. Our waiter spoke decent english and were told 2 times that the dish did not contain the allergy. We were then served in a decent manner.

My wife took her first bite and immidiately knew the allergen was in the meal. We asked again and another waiter showed up and took the meal to the chef which confirmed it did indeed have the allergen. My wife broke out in hives and started to swell. Luckily we keep an epipen for this RARE occurence, in fact so rare this has been the first time we needed it in 2.5 years being here in Italy. The same waiter then said the meal was free and pointed to all our meals. Not once but 2 times again.

The only reason why i am rating the other food is thats what an honest patron does. My father in laws burger was delicious, the chicken my mother in law recieved was juicy.

My ribeye steak was "ok". Ill explain; i asked for a medium, i got a PERFECT medium but the membrane was intact still on it, the fat for some reason was not rendered, and they do cook it on wood fire but the cargrilled flavor was over powering as if it was cold smoked. as if the wood has not been burning for anytime at all or it was "smoked" via another method. It was also cooked without seasoning. A first for me in italy other than Il Carantan. As you know adding salt or pepper after the cook is not the same.

The beer was.... ok to decent. There was mainly IPA on tap but like i said, it was just ok. Nothing to write home about.

Now comes to the zinger. The bill.... you pay at the table via an app, i checked it and sure enough the whole bill was standing. On top of that the coperto, service charge was set for 10 people, we had 6. We then asked why and they removed it and we then mentioned the meals were "free". Thats when the good ole english didnt work. So we had to break out the google translate. In the end we paid for what was eaten.

10/10 would not recommend and we will keep trying more...

PURTROPPO HO SOLO ESPERIENZE NEGATIVE . Un mio amico è andato a quello di Udine e si è trovato bene quindi con l'idea "è una catena quindi sono tutti uguali" decidiamo di andare in quello di Portogruaro mai decisione peggiore 😅😅😅 ma andiamo con ordine. Sabato sera prenotato per le 21.00 Arriviamo là in questo locale grandissimo e con il pienone sorprendentemente vediamo solo 4 camerieri che devono dividersi (correndo) tra l'accoglienza clienti, il bancone, la cassa, e il servizio al tavolo, ci annunciamo alla ricezione clienti dopo un po' di attesa ci dicono che nonostante la prenotazione dobbiamo attende per il nostro tavolo (immaginatevi senza prenotazione ), ci lasciano in piedi all'ingresso e dopo un po' ci dicono che possiamo sederci ad un "pre-tavolo" per l'attesa, alla fine dopo 25 minuti circa ci danno un tavolo ma sfiga vuole che eravamo vicino ad una famiglia con la mentalità "andiamo in un ristorante per abbandonare i bambini e cavoli degli altri" quindi vi lascio immaginare dei bambini che corrono e urlano facendo la spola tra il tavolo e l'area kids. Decidiamo di ordinare che doveva essere il pezzo forte xché il mio amico era rimasto piacevolmente contento dal servizio nell'altra sede, che è il motivo per cui ha voluto tornarci in questa sede elogiandomi le qualità del posto tipo "vedrai ti portano dei mega panini con tre hamburger e puoi chiedergli cose tipo come li vuoi cotti e il grado di cottura ecc. Apriamo il menu e di panini con tre hamburger non c'è traccia va be ok amen diciamo, tanto nessuno dei due voleva prenderlo scegliamo io quello con la salamella lui quello con il pesce. Io lo prendo con l'opzione "+hamburger" che ti aggiunge un hamburger in più di quello che hai preso. Poi guardiamo le birre da scegliere e notiamo che tutte le birre sono da 0,2cl 0,4cl poi si passa a 1,5lt e 2,5lt prendiamo la rossa da 0,4. Ci portano i nostri piatti con bere e mangiare quasi contemporaneamente che di solito è prima il bere anche molto prima e poi il cibo ma va bé . Il mio andava anche bene ma nell' opzione +hamburger qualcosa non ha funzionato perché mi hanno portato una misera salamella che doveva essere l'ingrediente principale e un hamburger invece che un panino con due salamelle e per far spessore delle melanzane alla griglia tagliate grosse con un po' di patatine fritte stile bustone della lidl a 1.99 che lasciamo perdere. Ma a me è ancora andata bene perché almeno un po' di sostanza la avevo al mio amico invece il suo panino era una vagonata di verdura e un misero pezzo di tentacolo che per 15€ di panino ti aspetti un po' più di sostanza, per finire il panbrioches penso sia il peggior pane per fare gli hamburger perché troppo dolce. Mangiamo il nostro misero panino con la maturata voglia di andarcene il prima possibile, quindi ci rechiamo in cassa e dobbiamo sbracciarci per mostrargli dove eravaml seduti perché non lo sapevano nemmeno tramite la comanda, biglietto o tablet recuperato il tavolo ci chiede come è andata e gli facciamo le osservazioni sull'attesa, sulla quantità del cibo, servizio e tutto e ci dice un semplice "riferirò ", al momento di pagare chiediamo conto separato e ci dice ok però mi dovete pagare con carta, che come finale è stato sorprendente un obbligo di pagamento con carta paghiamo i circa 27€ per me e qualcosa in meno per il mio amico che per una sera estremamente discutibile anche troppo e a mai...