McDonald's — Restaurant in Gela

Place was empty when we arrived and we were at the front of the queue at the collection point. Food took 55minutes to be served despite us asking the staff multiple times where it was and at 45 minutes asking for a refund which the manager told us was ‘not possible’. This is disgraceful as even in a decent restaurant food is served faster than this, and this is a fast food chain! Refund not possible felt like a scam and the food served was cold and chewy after having been sat under heat lamps for probably 50 minutes as no one was serving! Massive queue formed at the collection point as they served about one order per 15 min but only via table service, not collection. Left with very sour taste in our mouths. Will not...

The most tragical McDonalds worldwide. Total chaos in processing of orders - cliens getting orders randomely, the order fron online cashier not processed, the most expensive french fries with chedar due to the smallest portion I have ever seen, nobody understand English, even basics. WC without toilet paper, hand dryer is not working and all the time beeping, but nobody cares … As McDonalds has its standards, I cant understand, how THIS can happened. DO NOT GO HERE,...

The worse McDonalds ever! Service was very slow, our food was sitting on a tray for almost 10 minutes not being served (the girl was vaccuming the place) when I finally found someone to complain to, they checked and realized 1 sandwich wasn't even started, they gave me the tray meanwhile which I refused as the fries were cold, the coke was diluted with the melted ice and my banana milkshake was too liquidy. No appology no nothing! A huge...