La Ciacolada — Restaurant in Grado

I cannot give a 1 star (even if I wish) because I have to be honest and says that they pizzas is good. It is not the best pizza in the world as they believe they do but it is above average, probably the best in Grado. That said I will not go back to eat, the service is probably the worst I have ever had. There is a queue outside to be seated, I asked for an outside table, for 3 times they gave me a table inside and I politely refused saying that I would have preferred outside and that i could wait. At the forth time I just understood that they are not even listening to me speaking and they do not care, so I sat inside as the same waiter that in the last 15 minutes I spoke to 3 times saying that inside was not good me, accompanied me to the table. Ordering is as difficult as seating, want ice? they will forget, want lemon? they will forget (or not care). The whole experience seems more like an assembly line rather than a relaxing restaurant during your vacation.

If your intention is to eat your pizzas at home (or on the beach) then go ahead, order a pizza here and eat it somewhere else.

If you think of a nice dinner after a sunny day just pick another restaurant, you will enjoy your evening much more.

I would give it 2/10 for eating there and 7/10...

We went there with eight people five adults and three kids. We ordered a couple of pizzas and lasagne. After 10 minutes the way to come back and inform me that lasagna is not available, and encouraged me to order spaghetti. How to change my order for sword fish, which again happened to be not available so as the last resort I asked for tuna. The pizzas were delivered a few minutes after, however for my fish I had to wait a bit longer. There were multiple waiters covering my table, and unfortunately most of them were not happy that we are there. In my opinion my fish was not ready to be served, it was done in a hurry so it would not have such delay between pizzas. It was a little bit too raw. I know that it could be served that way.They were just one toilet but it was clean. We had to wait a bit long time for the bill. We asked 3 waiters. And in the end in my bill, I found out that they added a "service" which cost us 3 Euros per adult person. (15€ extra), I would not mind if I would not have a bad experience. Nevertheless the pizzas were very tasty, even so the place is very beautiful I would not recommend it, because of...

Glad this place is open when other restaurants are closed (before 18h). There was a line during a rain & thunderstorm so we (3 adults) waited around 15min under the sunshade until we got called in to a table. Food arrived fast, considering the large number of guests.

We ordered 2 pizzas (neapolitan, pizza oven) and a calamari fritti. Both were great but they don't have tartar sauce, and they only have mayo in tiny heinz packets. The metal cutlery comes served in plastic (why?) and there are also packaged grissini if desired. Water comes in a glass bottle you pay extra for, and there is of course a table fee...

No gendered toilets 👍There is no sign for the toilet, but once you find it, there are 2 unmarked rooms. One has a squatting toilet, the other a regular toilet bowl. To use the sink, you need to press down on a pedal...