Horrible Experience – Severe Food Poisoning & Insulting Treatment
I rarely leave reviews, but this experience was so awful that I feel obligated to warn others.
My brothers and I visited Babybar Pizza for the second time (our first visit was fine), but this time turned into an absolute nightmare. After eating their burger, all of us — 3 healthy young men with no gastro issues — suffered from severe food poisoning. It started with intense bellyaches, cramping, and endless trips to the bathroom, almost as soon as we left the restaurant. We suddenly start sweating, trembling, and became completely miserable.
Desperate to understand what went wrong — and to make sure no one else would go through this — we drove back to the restaurant, still sweating and shaking, to report the incident directly to the manager and owner. Instead of even a basic apology or concern for our well-being, we were met with utter disrespect and blatant disregard. Shockingly, they even insinuated that we were lying — suggesting we were only there to scam a refund (!!!). Despite the fact that this was our second visit, and we had absolutely no reason to lie, as well as looked like an absolute mess, they flat-out refused to refund us and made a vague, unconvincing promise to "look into it and get back to us." Unsurprisingly, over a week has passed and we haven't heard a word.
We left not only sick and humiliated, but also deeply disappointed by the disgraceful customer service and total lack of responsibility. This is not how you treat customers — especially when serious food safety issues are at stake.
I strongly recommend avoiding this place at all costs. Your health and dignity deserve better.
In the picture: a carbonara pasta we got there (which was good) Unfortunately no pictures of the...
Read moreFrom our order - 2x Chicken Milanese - served almost immediately and clearly not freshly cooked. Had to wait 10 minutes for pizza to arrive so I suppose doesn't matter not hot in first place but as it was clearly pre-prepared can't see why unable to serve at same time as pizza. Had option of salad or chips. Ordered chips but came with salad - 3 piles of separate veg that looked like they'd been sat there all day. When asked for the chips originally ordered - several of the luke warm curly chips were green. They had the cheek to charge extra for the chips. Couldnt be bothered arguing - escaped to salvage evening with decent cocktails and...
Read moreSi estás en Sestriere y no sabes dónde comer, te voy a ahorrar la búsqueda: Baby Bar es el sitio. Estuvimos varios días en el pueblo y probamos diferentes lugares, pero este fue, sin duda, el mejor restaurante. No solo por la comida, que es espectacular, sino por el ambiente y la atención que te hacen sentir como en casa.
La masa de la pizza es ligera, crujiente por fuera y suave por dentro, y los ingredientes fresquísimos. Probamos varias: una con verduras que estaba deliciosa y otra con brócoli y panceta que fue una locura. Pero la cosa no se queda ahí. Nos animamos a probar otros platos el día siguiente y todo estaba increíble. La polenta con ragú era cremosa, con ese sabor casero que te transporta directo a la cocina de una nonna italiana. La pasta fresca con salsa de carne fue otro nivel, y los antipastos… ¡qué decir! El vitello tonnato estaba perfecto, la tartar con rúcula y parmesano fresquísima, y el lardo, que no lo había probado antes, fue toda una sorpresa.
Y claro, no podíamos irnos sin probar los postres. El tiramisú estaba brutal, cremoso y con el toque justo de café y cacao. Además, pedimos un plato variado con pannacotta, una tarta con caramelo y un semifrío de chocolate que nos dejó sin palabras.
El servicio fue de 10, súper amables y atentos, y la relación calidad-precio está más que bien para estar en los Alpes. Si vas a Sestriere, Baby Bar es el sitio al que tienes que ir. Comida rica, ambiente genial y ganas de volver aseguradas....
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