Jamestown Settlement Cafe — Restaurant in Virginia

How should I describe the worst staff in the history of all mankind? My family and I went there for lunch on our visit to Jamestown. You would assume with the museum being open until 5pm that the Cafe would be open to at least 4:30 - nope, it was only open until 2pm. We got 2 baskets of chicken strips from the counter (which said they were $9.99 each basket). We also got two bags of chips and 3 drinks. Our bill was over $50.00 somehow (I'm glad that cashier added her own tip on our bill because there's no way 2 bags of chips and 3 drinks were over $30)...but there were no other places around to eat so it was the only option.

Immediately, when we sat down to eat our meal, the cashier started moving seats in the dining areas to block off entire sections (sections which already had families sitting inside of them so she was blocking them from leaving). I guess fire codes are something this cashier doesn't care about. The cashier then came over as soon as we sat down with our family to move chairs around us while huffing and puffing we were still there and didn't eat our meal in our car.

Around 10 different families came into the cafe while we were sitting there. Each one of them was allowed to get their food and come to the counter before this cashier told them the cafe was closed entirely and they couldn't check out. They all had to put their food back on the shelves and leave.

As we were leaving the cafe to go back and enjoy the rest of the museum, this cashier finally closed the door but she never locked it and she never took down the sign welcoming other people in. So, hours after we left, guests were likely still going in and this terrible woman was still telling them to put their food back and they were closed.

Honestly, this woman is lucky it's just a museum because for the terrible customer service she provided - and it was horrible service with an angry grin on her face the entire time - if this was the actual Jamestown Settlement back in the day, she'd be the first to be voted out of the fort by the townspeople. We didn't care they closed after we got our food but then close the doors and tell people you're closed before you let them get their food and come to the checkout counter - or maybe don't close 3 hours before the museum surrounding your cafe closes. At the very least, (when you're mostly dealing with families), don't have this terrible woman looking so angry at customers and grinning at children, running your register because she'll single-handedly make the entire day a living nightmare for your guests and...

The food was excellent! The grill was about to close at 4:00 PM and the chefs cooked up a feast for us. I am amazed that the prices are still reasonable in the wake of skyrocketing food prices due to supply chain shortages since the museum has a captive audience. This normally means outrageous prices similar to what you would experience in a airport while traveling. Between the (11) people, we pretty much had everything from burgers, Eastern NC style BBQ, fried fish, and pizza for about $103. That’s a little under $10 a person for those keeping score. That’s with no drinks. I would come here just to eat if I was in the area. Well...

When I went to order the menu was so hard to read. I couldn’t tell if it’s because they’re dumb or I’m blind. I didn’t know what to order so I copied my friend. (Btw she has a bland taste in food). I ended up getting the grilled cheese. I also bought a weird chocolate cup. I payed 13 dollars for a bite of food THAT WASNT EVEN GOOD! I’m now sitting in the hospital because I had a heart attack due to the sugar inside that cup. When the lady was making my grilled cheese she gave some sass. The cashier was nice tho. I COULDN'T FIND THE SPOONS !!!! EVEN OTHERS COULDN'T FIND THEM!!! THEY ARE LIKE UNDERGROUND!! Environment was...