If I could give this place ZERO stars I would. I have been there multiple times and I am an extremely respectful person and would never want to inconvenience or upset anyone around me. I went to Paddy’s for a drink and before entering I even asked if I can “come in” as I’ve heard a lot of these establishments don’t prefer non-Japanese in their spaces, which I can respect, w/e. She allowed me to come in, but her tone and how she spoke made it clear that my $10 overprice cider was somehow inconveniencing HER…I paid and chucked it up as her not having the best day as I don’t believe in judging people based on 1 encounter. So, few months later I went again hoping for a better experience, but felt the same unwelcoming tone and her “don’t care” attitude and patronizing stare. I paid my bill and thought…this is probably in my head, so a few weeks later I went with 2 other friends and we sat in the corner booth and were quietly socializing, we kindly asked for refills, which she reluctantly got. After our 3rd round we paid, and I left with disbelief that someone with a business could have this level of disregard for making her paying customers feel this awful and unwanted. I get that maybe she has been there too long and the location could have exposed her to some unwelcoming behavior from new Americans or younger airmen, or just bad people. BUT, you are still trying to run a business, and I don’t care how your personality is, as someone who has worked in customer service, including bars and restaurants for over 15 years and coming from a similar cultural background, not only is it deeply hurtful but also incredibly inconsiderate that she doesn’t see the impact her attitude has on customer experiences, business reputation, or even the community-as we have limited social spots to begin with. Not all Americans are loud, rude, and immature, and to treat everyone based on her own perception is just unfair. I have read some reviews of people saying “that’s just her, but she treats us and our kids so well when we go” or “she is my Japanese teacher and I know her very well and she is a really not like that.” I am sure she is a great person to YOU, and maybe you taking Japanese lessons is showing her that you respect the Japanese culture investing your time and money to learn the language. However, for those of us who do not have the time, money, or simply the interest to learn Japanese should not be assumed as uncivilized or uncultured and be treated like 2nd class citizens, leaving the place deflated. Sorry about my rant, but I tried to give that place so many chances, and now every time I pass it, I am reminded of her patronizing interactions with me. Save your money and go to all the other spots on the Main Street, they will welcome you like...
Read moreHad a negative experience with the staff which dissuaded me and my group from ever coming back.
Went out for drinks with 2 friends, one US one Japan. We ordered drinks and food and were leisurely enjoying the night. The bar was nearly empty (us and another table), but the ambience was still good and the decoration is very authentic—can’t complain about that.
As we’re finishing our second round, the bartender came around the bar and made it very obvious he wanted us to leave. Looming over the table, hands on hips, “Finish and get out vibe”.
It caught us completely off-guard because:
Now I’ve seen people get booted from bars, and am a pretty self-aware person…our group was absolutely not carrying on in a way that would get you booted. Leisurely chatting at normal speaking volume while ordering food and drinks consistently is appropriate bar behavior.
All of us at the table exchanged looks like “Wait, are we getting booted?” It soured the vibe so we got up and left. Very awkward and unwelcoming experience.
Responding to another commenter who said, “Despite what others say, the owners are so nice!” Why exactly, are positive reviews assumed valid while negative ones are dismissed as anonymous hate? Our experience was negative and awkward…that is...
Read moreTerrible owner. Place was dead. I've been year years before and it was just as dead. To be honest I'm suprised it's still in business. Got greeted by the owner and was told not to bring my water bottle in next time and that it was rude to bring outside drinks to someone else's place. We had 5 people and got asked if we could sit at a big table near the window. Was told no we wernt allowed to sit there and was shown to a tiny little around table that bairly held the 5 beers we ordered. None of us spoke Japanese but it was clear her and what I presume to be her husband were talking trash about us. Having staff look at you and roll their eyes, having every single staff member eventually walk out of the main seating area to the point where we were just sitting there by ourselves, feeling completely unwelcome, the owner giving us the evil eye while she sits and reads her anime book, the owner getting upset when 1 person paid for 2 beers and that seemingly confused her for some reason, all of these things will make me never come back here and I will never reccomend to anyone. Save your money and give it to a much more deserving establishment around the area. This woman is just straight rude and nasty and doesn't deserve to even own a business with her attitude. Maybe she should go into a business that doesn't involve dealing with customers since she clearly is annoyed by...
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