I recently visited Marutomo Seafood Market after seeing the beautiful pictures on Google, expecting a wonderful experience. I believe that good food is a universal language, even if I don’t speak the local one. The restaurant is small but charming, and there is parking available, though not a lot, so be sure to arrive early.

Upon entering, there’s a ticket counter where you get a number to wait for your turn. When my turn came, I thought I would receive good service, so I prepared to use Google Translate and images to communicate my order. Unfortunately, the staff didn't take the time to understand me. After less than a minute of trying to explain my order, the conversation was abruptly ended, and the staff member moved on to serve other customers. It took about 15 minutes for someone to speak to me again.

I tried to order two types of sashimi, some oysters, and a miso soup. After showing pictures of what I wanted, the staff still had trouble understanding me. During the third attempt, I used the conversation mode on Google Translate, and finally, I was able to place my order. I saw the staff say, “I'll bring him the items now.”

The sashimi I received was absolutely delicious, but I wasn’t sure if the miso soup and oysters were still coming. After asking about them, I was told that the oysters were sold out, and the miso soup arrived only after I had nearly finished my sashimi.

Despite the quality of the sashimi, the overall experience left me disappointed. I spent about an hour at the restaurant, and the service made the visit less enjoyable. I highly recommend that restaurants with excellent food, like this one, make an effort to have at least some English-speaking staff or take the time to help customers like me. It's a shame that such great food was overshadowed by poor service.