Wako — Restaurant in Yokohama

2021-08-06 往訪 08-10 記 今日も調理担当者が出て来てくれて要望を伝えてあれこれと。そこまでしてくれたら、有り難くて感謝しか無いですよねぇ。

良い、大変に素晴らしいお店です。

2020-07-06 追記その2 店員さん、神対応に近しッ ! !

今日は忙しくない時間帯に出掛けたら、普段は調理を担当している店員さんがホールにて働いていました。多忙な時間も過ぎて居たので、彼に今までの"良く揚げ"について言及したら、細かく調理法を説明してくれて当方の好みも細かく確かめた上で調理して来てくれました。 その対応に感謝です。 ^^ 忙しくない時間帯だから、受けられた特別サービスですね。当方にもそれぐらいは理解出来ます。(苦笑)

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2020-07-06 P.S.S. I've got a Great Service ! !

They served Dishes almost perfect for me. One of Clerks who usually worked in the kitchen as a cook made sure about my taste very finely. Because it had already passed busy time so there were not any customers. Then he tried cooking almost overdoe but not overdone. I really appreciate him. It was very lucky because he was a cook then I visit there in idle time. Even I can understand when they are very busy, they can not treat me like today. HA HA HA HA!!

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2019-10-18 Postscript

I change the rate from 4 to 5. Because their cutlet used to be not my taste. In my case, I prefer a harder and more texture cutlet than theirs. So I asked a waitress that it is possible to cook with higher temperature oil. She replied she didn't know details of cooking, however, Chefs could fry cutlet extra minute in Japanese "Yoku Age." It means well cooked. After all, the breadcrumb of cutlet will be crispy and increasing textures. That is my favorite teste.

Their service is soooo excellent, and also, rice and misosoup are, too.

This is just my feeling, however, I recommend you a "Yoku Age (Well Cooked) Katsu (Cutlet)."

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My Evaluation is 4.5 Stars but there is no 0.5. So I put 4 Stars. You can use Credit Cards ! !

This "Tonkatsu" Chain Restaurant is one of the famous and the biggest. Taste is Good and Servers' working is very quickly and correctly. They aways asked the customers they needed extra rice, cabbage, and miso soup. I visited there during a lunch time service, it was very worthy and tasty. The service is the Execellent. This is why I can recommend this branch pretty strongly. First of all, all Cutlets and Croquettes are crispy even it passed 5 or 10 minutes because they put metal net between a Cutlet and a Dish. I want to show these plates to "Terrible KATSURETSUAN ! !" And also, their ventilation works very well so there is no smell inside the dining room like Terrible KATSURETSUAN ! !

At the last, I think they serve testy dish but my taste prefers harder breadcrumb coating than here.

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2019-10-18 追記

評価は4つ星から5つ星に変更です。

非常に失礼な話だが、店頭にて他のお客さんが居るのに、 "当方好みのトンカツを食べたいで、もっと高温の油で揚げて欲しい"と言ったら、 "良く揚げですね"とあっさりの返答が．．．。 供されたカツは当方の好みに近くなっていてこれからは、"良く揚げの良く揚げ"と注文しようと思います。が、とても驚いたのだが、一般的に自己主張をしないで和を重んじる人が多い日本人の中でこれだけ自己主張を通した方が居られたのかと感心しましたよ。接客に関しては言う事無しのレベルなので、注文を取る際やメニューに "お好みのトンカツを提供しますッ! !"の但書きと簡単な説明が有った方が最高なお店により近づくと思います。 店員さんが"良く揚げ"と言う単語を知っている事自体、一般的に提供されるカツ類に釈然としないお客さんが相当数いる事を示して居ると思いますよ。

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2018/10/15 追記 今回は、ハズレでした。油の切れが良くなかったです。もう少し高温で最後は揚げた方が良い様な気がします。 が、接客は相変わらず素晴らしかったです。なので、4つ星の評価です。 馬車道の方にある某有名店と違って、皿との接地面がベチョベチョで不味くなって食せないカツで無いですし、揚げる油も酸化して居ない良い状態なので食あたりもしないですし。が、 調理担当の方は提供する商品を確認すべきでしょうね。

お代わり自由のご飯はホントに見事な美味しさでした。前回お邪魔した時はそこまで感動しなかったので、今日がタマタマだったかも知れませんね。が、本当にビックリッ ! !て感じで拙のツボにドンピシャでした。

ーーー 評価は4.5スターですが、0.5の星が無いので4です。クレジットカードが使えます。

味は然ることながら、従業員の人達がキビキビ動いていて気持ちが良いですね。常に、ご飯、キャベツ、味噌汁は如何ですか？と、声を掛けて来てくれる。ランチタイムに往訪したが、相当なお値打ちですね。揚げたカツやコロッケが不味く成らない様に常識的な網を敷く等は勿論されて居るし。"ちょっとは見習えッ ! !...

Staff was very friendly, and immediately offered an English menu when she realized we did not speak Japanese. She also took the effort to explain how to order in simple English so that we could understand.

The lunch set with one serving of pork cutlet was more than enough for me, which only cost 970 yen. There was free flow of cabbage, miso soup and rice. The miso soup was GREAT.

The service was really quick, staff came to assist almost immediately after we rang the buzzer. We came at around 1pm for lunch and the shop was fairly empty, able to seat our group of 5.

10/10 would recommend! :)

(they also...

Get the fatty pork tonkatsu mmmm. It also comes with free refill of rice and salad not that you need it since you'll be focusing on the tonkatsu anyway. English menu available, friendly service but very warm in...