The Goose - Randalls Pubs — Restaurant in St. Peter

Oh boy, where do I even begin with this review? Let me start by saying that my experience at The Goose was so hilariously unbelievable that it felt like I was living in a sitcom episode.

So, picture this: I went to The Goose with my daughter, son, and their partners. We decided to sit at table 8 outside because we wanted to enjoy the lovely weather. Little did we know that this decision would lead to a series of absurd events.

I needed to grab a menu from inside, so I went in and got one. Simple enough, right? Wrong. When I returned to the table, my daughter informed the waiter that we would like to place our orders while I went to the toilet. Seems reasonable, right? Well, hold on tight.

As I made my way back, my daughter told me to go inside and order. So, I dutifully went to speak to George, the manager. And that's when things took a turn for the ridiculous. George had the audacity to tell me that the kitchen was fully booked and refused to serve me food. Can you believe it? I couldn't either.

I explained to George that there were five of us and the waiter had been informed about our order. But did he care? Nope. He simply shrugged and said, "Tough luck, buddy. Wait for half an hour to an hour before ordering." I couldn't believe my ears. I mean, who does that?

In a final attempt to reason with George, I threatened to cancel the other orders. But you know what he said? He smugly replied, "Sorry, pal. You've already paid, and the food is on its way. So just sit back, relax, and watch your family eat." Can you imagine the sheer audacity?

And there I am, sitting at the table, watching my family indulge in their meals while I starved. George conveniently used the excuse of not being there to avoid dealing with my complaints. Bravo, George, bravo. Your customer service skills truly deserve an award.

Needless to say, I will be sharing this unbelievable experience with everyone I know. The world needs to hear about this exceptional level of service, or should I say lack thereof. And as for returning to The Goose? Well, let's just say that I have officially crossed it off my list of...

Very poor management. Called in in the afternoon and was told kitchen opens at 6pm could walk in. When we arrived, took us a while to figure out where the restaurant is as all front section is for drinks and no signage.

After finding the restaurant area at the back.. the waiter tells me that they dont have table and next table availability is after an hour. When I told him that I called in afternoon for booking, he tells that the the staff doesnt know that booking is need due to covid. So after 2.5 years of covid being around, they COULDN'T TRAIN THEIR STAFF of what their procedure is???

Then he flips that actually they DONT KNOW even if after an hour they will have a table available!! shocked with such poor management, they are still surviving.

If the management is so poor, don't think its worth a visit as it would only result in...

Ate there on my birthday 10 tv July. Staff accommodated me in terms of falafel off menu with added new pots and veg and charged the price as if I was having falafel with usual accompaniments. I’m Vegan bye so veg came slathered in butter. All went back to the kitchen and came back less on the plate and I couldn’t get my knife through the broccoli. It was all frozen veg . The pots weren’t even jersey royals fgs. In all it was tasteless My friend had the super salad. Not quite sure why it was super. Had lots of chopped lettuce on it . One radish chopped within an inch of its life. Nothing super about it. I did complain about the broccoli and an apology from chef to server came back , no replacement broccoli. Very disappointing as I’m Told the goose is popular. I’m a visitor to the island but i defo won’t be going back when...