Apdikt — Restaurant in Steinfort

An extremely poor way of treating customers, turning what should have been a great evening into a nightmare.

My wife and I have recently had some good news and wanted to go somewhere special for the occasion. We put aside some money for this reason and started looking for a restaurant. Apdikt seemed like the right place and we made our reservation a week ahead of time. Unfortunately, I fell badly ill on the day of the dinner and had to go to the doctor as an emergency. We called the restaurant to let them know as soon as we could. The person we had on the phone was extremely disagreeable and demonstrated an absolute lack of empathy.

I completely understand the inconvenience incurred for all parties (and the preparation time and grocery expenses incurred by the restaurant) and I wouldn’t have argued if they had shown some apprehension and asked us to cover a reasonable cancellation fee. Instead, we were shocked by their reaction: Apdikt basically blackmailed us to come otherwise the full cost of the meal would be charged from the credit card we had to provide for the reservation. Maybe even more shocking is that they didn’t seem very sorry or preoccupied either.

While this was a huge expense for us and the money loss hurt (a lot), I am just astonished how Apdikt was able to turn what should have been a great evening into such a sorrowful experience. Don’t expect to see me there anytime soon, and I will make sure as many people I know avoid it too. I would advise you instead to try one of the many other good places in Luxembourg (of which there is not lack of) with a more humane and comprehensive policy before wasting your money here. That is, unless you never get ill or are infallible to...

We spent almost 400 euro in 2 for dinner, with degustation menu and wine pairing, plus 2 welcome drinks (one mocktail for 15 euro, and one gin based cocktail that tasted like the mocktail, but for 22 euro). Service was ok-ish, but not at the level I would expect for the very high price, since I had more attentive services for half the price in Luxembourg. I loved only the fish and the miso soup, while the rest of the food was not great. The wine pairing, for 120 euro in 2 ppl, was quite weird for me, since there was only one red wine (which tasted like rosé), one orange wine (instead of a second red), 2 white (of which only one good), and again a sort of sparkling white, all of them quite "particular", while a more traditional selection would have been better, especially if shared ahead with the customers. Probably choosing a bottle would have been a wiser idea, since we liked only one wine out of 5 of the pairing, while in general we love French wines (and the majority of the wine pairing was French). For almost 400 euro I was expecting something better as an experience, especially considering the...

In practice, the restaurant offers a set menu with, if desired, wine pairings. So, given the mode, the service is simpler. The atmosphere of the restaurant is nice, but the place is maybe loud when it is full. I really liked the idea to make my own gin at the beginning. About the food: good quality ingredients, but each dish lacked something to make it complete. In all honesty, I thought better. Not even the wines are up to the mark. Perhaps the restaurant is above average for the level of restaurants in Luxembourg, but far below in relation to the price. If it were not for the fact that three desserts are served at the end (which is exaggerated in my opinion), one would...