ZUS Coffee - Taman Putra, Ampang — Restaurant in Ampang Jaya Municipal Council

I had a very unpleasant experience at the ZUS Coffee outlet in Taman Putra Ampang. I had already selected a paper bag and straw when placing my order through the app, but when I arrived to pick up my drink and asked for the paper bag, the staff responded with a very rude attitude.

He told me in an unfriendly tone that the paper bag should be added before placing the order. When I explained that I had already done so, he gave me a displeased look and reluctantly said “OK” in a very dismissive manner.

Customer service is just as important as the product itself, and unfortunately, the poor attitude of the staff really left a bad impression. I hope the management looks into this and trains their staff to treat customers with basic courtesy...

Big shoutout to Nadal Mulud, the barista at ZUS Coffee! Always serving up not just great coffee but also great vibes. His attention to detail and skill behind the bar really show — every cup is consistently smooth and delicious. Plus, his friendly and welcoming attitude makes every visit feel special. Keep up the awesome...

this outlet always always always disabled their pickup/ delivery service. been encountered this few times already. it is so troublesome when we want to purchase zus drinks using zus app wallet because we cannot use the wallet direct at the store. must use pickup/delivery via apps but then they always disabled their...