The Coffee Bean & Tea Leaf — Restaurant in Johor

My 1st Ultimate Mocha after a decade. Did not really get it when crew say "whip cream on the top". But I'm completely lost when he asked "Choco fudge on the top". I do not recall any instance I was ever been asked on Choco fudge in the past. When the bill came out than I noticed Choco fudge is chargeable... Aircon is too cold 🥶❄️ Only stayed half an hour in the restaurant and I'm shivering in there. Guy serve food without providing any serviette. Have to go counter and request for it myself... Am impressed with the innovation of the edible straw. The cookies and cream...

I just reached at the shop with my whole family where i’d noticed no customer dine-in & we were only came into there. I straight went to the counter & asked the order with the staff for my family. I already spent about rm120 for my order. The young man wrongly listened thru my order which I said “dine-in here”.. Then, after I collected all my order which all done prepared, suddenly he came to our place where we sat just now, he said “sorry rules kita di sini dah kata nak take away tak boleh duduk sini” how bad service ever i received by coffee bean. no...

I was shopping at factory outlet and decided to have my brunch here with my family.

Went to the counter to order and said good morning, I was given a long face by the lady staff at the counter.

Order was poorly taken as well, as if not willing to. Not sure why too.

Manager and owner need to train your staff properly to greet the customers properly.

And in all fairness, the male staff was very polite and...