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Bunjijump Restaurant
3.9
(167)
Very bad attitude staff.. I have made a reservation table for 6. When reached, the cashier (Indonesian) told me, you go search whether seats are available, I asked whether she have reserved for me. She just answered you go and see yourself.. All seats are taken no available. Until there was a group leaving and a waiter boy help us to clean up, but another family with 8 pax sitting separately in 2 tables wanted to switch with us. So they can sit together with their family. We are ok with this only that we need to adjust their seats a bit so we all can sit with our family as well.. The waiter boy and a girl help us but another Indonesian worker shouted at us and said cannot move the tables and chairs.. End up we left the restaurant. My message to the restaurant onwer, if your restaurant is not able to commit for reservation please let customer know and don't give empty promises to customers.. Also, no flexibility even to move the table and chairs. There are many other restaurants and much much better than yours. Also, please train your 2 Indonesian staffs to have respect and be responsible to customers. Other than these 2 Indonesian staff, your young waiter boy and waitress girl are helpful. With this bad experience, I don't think I will go back to this...
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Last visit date: May 15, 2022
Cuisine: Western, Chinese, Local
Food Quality: Cantonese Sang Mee (广府生面), this is an easy test. Score 9/10 Grilled Chicken Chop (Mushroom sauce), the sauce given is too little, they give more when I asked though. The mushroom sauce taste more like a garlic sauce to me. Score 7/10 Roasted Pork Fried Rice. Comes with an sunny egg. I expect the pork skin to be crispy, but it is not. The taste can be improved. Score 7/10.
Environment: The brightness is just nice It is very cold in inside the restaurant. There are outdoor seating as well Design of the restaurant is contemporary, nice place to take a photo or two
Service Quality: The grilled chicken chop served in a ceramic grill plate, which is weird, makes cutting difficult. Overall service is good.
Price: Above average
Verdict: Their food quality is not the best in town, however I might repeat this restaurant because of its...
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Updated review: Staff members love to play with their phones without even noticing the customers.
Waiting period to place order is 9 minutes.
Not recommended to those who want to sit outside.
Customer service: poor
Staff members are more focused on the cashier counter than the customers.
Staff member love to sit and chat without making sure the customers place their orders.
Outside tables kept but customers have to wait and wave their hands several times to get the attention of the staff.. please note waiting period if you sit outside is more than 5 minutes.
Staff members attention span is very low.
Food: good
Large variety with an exquisite taste.
Has a fresh taste except for the fish and chips.
Do not order the fish and chips though cause the fish tasted very off and not fresh.
Ambience: very good
Lighting and arrangement done well. Poor rating given soley due to...
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