Two nights ago, I took my youngest son and wife to the Secret Recipe at Jalan Hutan Kampung for a dinner surprise. Unfortunately, we were quite shocked to find that only 3 to 4 items were available from the entire menu. And we also noticed that there was hand written paper on the door saying about the cake for the slice but we just ignored it.
It was very disappointing, especially since we chose this location over the one near our home in Jitra, hoping for a different atmosphere and experience. There was only one other table occupied, with about 7 to 8 people, yet we were not given any explanation for the limited menu options.
It really affected our night, and next time, weโll most likely stick with the branch closer to home in Jitra, where our past experiences have been much...
ย ย ย Read moreThis SR, provide quite fast service. But they had issues in communication between them(employee). After scan the member code, thought I can use the promotion given for the member as what I have ordered. But turn out, I need to pay as usual(without) the promotion as they said, I did not told them earlier. And at last the cashier, can said, (not sure he bluffing or not) that the promotion already limited for that day๐. Hello, since when u limited promotion, when I just ordered at 12N and your shop only open at 10am. No compensation given. U guys should take notes on what have ordered, n enter the correct as ordered. If we ordered any promotion please take...
ย ย ย Read moreJanuary 24th 2025 7 pm Very dissapointed, very rude, not professional, food n drink promotion menu tasteless ....a small female staff in grey shirt keep on yelling, initially not sure what is it about but then we heard she keep on saying add on menu then only we knows she purposely raise her voice to us very rude n at that time our drink already been served. Before order already asked staff n they said promotion meal avaible which include pasta drink soup n bread price rm46+. Dont she get it. It is not add on it is in...
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