Subway UTM Kuala Lumpur — Restaurant in Kuala Lumpur

Worst Subway outlet ever. As we all know, when u complete the free survey on the Subway receipt, you are eligible to get a free cookie with any purchase of Sub or salad. Today I ordered the Sub of the day. When I show my receipt along with the verification code to the rude cashier, she didn't want to give me my free cookie, and keep insisted that it was my choice of Sub that is causing the problem. I've presented her official email from Subway listens, and she still insist very rudely that it was my problem, and I was the one at fault. But she as a Subway employee, she has no idea about Subway policies. I thought that the problem could be settled and I'll just enjoy my Sub without my cookie. But, turns out, the quality of the Sub is equally as BAD as the cashier. There was a hole in my bread, and the veggies weren't in the sandwich. Isn't your sole job at Subway is to make sandwiches???...

Hello im from grab customer order, usually i always buy subway but from other outlet. Since im working so i decide to buy from this Store. Impressive they did not mess up My order, as you guys can see there is a lot of bad review but they manage to make My sandwish just like ive always wanted Thank you so much ! Keep it up the Good work guys!! You guys boleh refer gambar yg diaorg letak sayur cukup sauce pun cukup bukan sikit2. For those yg buat My sandwish i hope u sentiasa dipermudahkan urusan Thank you...

If i could rate 0 star. I would. Order chicken slice & egg. And this is how they deliver the food to me. Egg not cooked properly. It should be cooked inside a mould and into the microwave. It should be yellow colour when serve inside the bread. Aren't you a shamed at all to serve this to people let your food out looking like this? Where's your honesty in doing business? This is how a RM10 sandwich look like? Shame on you for...