Wanted to give this a higher rating because I've come here once & loved my experience, hence I decided to bring my family here for my father's birthday. However, I'll need to drop my ratings this time. Let me break down to points -

Pros:

1. Their menu has a wider range of foods now compared to the last time. It looks more like a restaurant menu compared to the binded laminated book.
2. The new order chit system is much better compared to the last time, as previously I had to line up at the counter to place my order.
3. Staff & waiters (especially the Indian young woman, forgot her name) were very friendly & kind enough to change my pumpkin soup when I commented that it was too watery.
4. The ambience of the whole restaurant gives it a very soothing vibe. Nice dining place for small birthday functions.

Cons:

1. The prices of the F&B have increased a lot (their burgers are now in the RM20's compared to the last time when I ordered, which was RM18), & the portions have became smaller as well.
2. The food quality has dropped tremendously, from the fries being undercooked, to the soup being too milky/watery. Their desserts also need to be checked as the white forest cake that I ordered apparently has been in the fridge for more than a week. It tasted like cardboard. Not worth the RM15.
3. Drinks wise, they have also reduced in size whilst the price hike.
4. The burger that my father ordered portion was small, & it being RM22.90, I could get a bigger one in KL for a very similar price. To be honest, their price is very expensive, even for someone like me who's used to KL pricing.

Am giving it a 3 star because of the good, friendly & helpful staff members, but I came here for food, & the food had been disappointing, despite the staff members trying their best to help out where they can.