The food : -food arrived over the span of 2 hours -some of the food arrived cold -some of us were already eaten while others are still waiting for their food -mine arrived last which is more than 2 hours after we ordered -the steak are difficult to cut, doesn't taste of anything and very chewy -the vegetables that comes with it has the consistency of mash potato, probably due to being boiled for too long -the sauce for the steak are flavorless and watery, couldn't taste anything resembling "mushroom, butter, onion" as described in the menu -due to the sauce being watery and all over the plate, it pretty much soaks up the potato wedges making them soggy

Service : -the waitress are polite and calm, instead of just putting food on the table and leaving, they tried to clarify first and does so in a calm manner -except this one guy who placed the food on the table without asking and shout out his response when being asked question

Overall experience : Obviously waiting 2 hours for food is a big turn off to a lot of customer especially for the food that is not even worth the wait. However, situation like this can be avoided by keeping the visiting group small, a group of 2-4 diner is ideal and anymore than that would affect your experience in this restaurant. As for the food, it is a hit or miss but my personal favorite would be chicken chops which arguably can be considered both delicious and healthy due to its side dish.

P.S. If you are wondering why there aren't any photo in this review, that is either because by the time the food have arrived, we are already starving or the presentation itself are just not worth taking a pictures of...