Encountered a higher position staff maybe supervisor, i requested name and happy birthday wish for kid's birthday cake. I was then asked by her to give name that i wanted on the cake. Unfortunately, her staff did mistake by putting wrong name..(Should be Syafia not Syafiq) 😌 then i asked her to repair the letter.The cake then was fixed, but i dont feel satisfied because the cake already look scattered and i asked either they can give some touch up to that spot yang comot. However,,, i was replied by the supervisor : " Lain kali suruh Customer tulis sendiri nama ye" and her staff replied "baik." Ko sindir2 aku ya hello kalau x reti kerja customer service baik behenti jee dasar perempuan x reti kawal emosi. Staff kau yg salah tulis nama nk sindir2 customer pulak bila minta kek yg dalam keadaan terbaik. So unprofessional.