Starbucks Tanjong Malim — Restaurant in Perak

I kinda gave it a full 4 stars because the drink I got from this particular outlet was ALWAYS so well made.

Every. Each. Of. The. Drinks.

But what worries me the most is the staff…

Before that! I want to make it clear that I AM CERTAINLY NOT A KAREN, but this is merely just a comment that I hope to see improvement…

You sign to work customer service my dear Partners.. no matter how busy you are in the store, short of hands, lapar or penat; a GENUINE greeting, a SMIZE (smile with your eyes lah since you wear a mask. kan dari mata turun ke hati.. gitoh!), also a SINCERE thank you to your customers is the “weapon” to ensure you have regular and good reviews for sure..

I am glad to see Tanjung Malim is progressing, but shouldn't it be that the mindset and manners are also progressing? Aite? Aite?

Come on Partners,...

I had really bad experience of customer service here during my visit on 3rd May 2023 at 10.00 pm. This would be my first and the last time. I wont come back again. The crew and barista were rude. Not friendly like other outlets. Very Slow service. If food cannot be ready on time and u guys are busy, why dont you say sorry and explain or feel empathy towards your customers??? Even bangla at mamak are doing more better than you. They like to yell at customer when food is ready to be pick up, no bell or no crew to send it,. Just like hell service. Moody face, not even smiling. I felt so disappointed to pay for the service tax. Totally embarassing and might tarnish a good reputation of the outlet brand. ...

Leave me waiting more than 5min without informing me that he want to get new receipt roll at store. He even not mentioned that unable to perform payment and keep me waiting infront counter.. He has an option to divert me to the next counter for payment or even talk nicely that I need to wait awhile. Store was busy and a lot of cust in que, non a proper way leaving counter without mention anything to customer in front of...