Pizza Hut — Restaurant in Petaling Jaya

Very very bad service in fact the worst branch. As a customer walked in to the store, it was empty with zero dine in customer (this triggers why is this branch have no people), I am standing looking at the menu and there were no one came to serve to order, waited and then suddenly a lady came and standing at the counter like a brick saying nothing. I look at my friend and started to order, the lady without asking anything whether we would like to dine in or take away, straight away says "nama dulu" name first. What in the world, nvm, I continued order and made my payment then sitting a a table waiting for my order. Approximately 10mins of waiting, another staff came asked am I dining in? Scan the QR to order, I said I already ordered. Then another staff came said my food is ready. I wonder why is my food not served if it's ready. I said I wanted to dine in but the manager insist if order at the counter must take away. I did not request to take away. The lady who took the order did not ask to dine in or take away assuming it's a take away. The manager insisted to not let us dine in and were asked to leave. AVOID COMING TO THIS OUTLET. NO WONDER THERE'S...

the cashier is very worthless. rude. apparently master the act of ignoring people. saw two other bad instances happened to other customers while waiting for my food. one family was struggling to pay after they were done with their meal. but the cashier acted like she didnt notice them. then this one other customer came in to complain because one of the box she ordered for takeaway is EMPTY?????!!!! I don’t understand these people here. No wonder this pizza hut looks dead. NEVER COMING HERE AGAIN. apologies for being frank. just a disappointed customer. have a great day everyone hope you dont have the same experience...

I recently dined at Pizza Hut Kota Damansara and had a great experience. The service was excellent—staff were friendly, attentive, and efficient, ensuring a smooth dining experience. The ambience was clean and comfortable, though it could have been slightly cozier. The highlight was definitely the food, which was five-star quality. The pizzas were fresh, flavorful, and perfectly baked, with generous toppings and a satisfying crust. The sides were equally delicious. Overall, a solid four-star restaurant experience with...