Went off to dine in at the metrocity mcd last sunday. Unfortunately, the supervisory mode on having ready the equipment to serve customers are very lacked. Such, the straw and chilli are finished when im needed. Seems it look like small issues but then, hello, its mcdonald's ok.for the drive thru part, its seem still no changes eventhough those guys working around are keep on changing faces. For example, communication skills are very important to all of you guys working in mcd. The customers alwsys having problem with the items ordered are not completly included such the fries are missed up insert, sometimes, 1 or 2 item of burgers are missed also.... Even drink like coke also missed to included inside the take-away order. Anybody can explain this?... so far, this the only 15% of my review on the services rendered to me and also the other customers came to the...
Read moreThe worst and most disgusting Macdonald I have ever been. The place is DIRTY!! The baby chair is filthy beyond words. Even the table is not cleaned properly. I can't imagine how "Clean" the kitchen will be.
Service is slow. Supposed to be a fast food joint but I guess the staff are still sleeping. Was served melted butter, changed the butter it was very soft. So I guess the fridge must be spoilt. Pancakes supposed to be served with folk and knife but was provided with a spoon instead. Hello... I'm not eating porridge.
Management, please do something about this. Not the right way to manage a food business to the community. Train your staff properly. Hygiene...
Read moreMy favorite branch in Kuching. Strategically located inside Metrocity Matang and clearly visible from far as it is just by the road side.
Like any other Mc Donald's outlet, it is always packed with customers, still it is very efficient and fast. And i think it is one of the biggest McDonald's in Kuching too. It is spacious (a 2 storey bulding) modern, with good atmosphere. Employees are courteous and fast. Location is strategic, with plenty of parking spots for customers.
The staff here is pretty quick and know their jobs well. Plus they are friendly,respectful and nice. The outlet is always clean, regardless of the numbers of customers...
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