Only things worth ordering are mushroom chicken, asam fish and fish burger. The staff are cold, unfriendly and couldn't be bothered to greet or say thanks or even reply when you say thank you to them. When your take away food is ready they just beckon at you or tersely call you to collect it at the counter. Surprising for a relatively large fast food chain. Seems like most sugar bun staff are like this, perhaps they do not train them at all in customer service. Don't understand English either which is fine but surely you should know what "fork and...
Read moreArrived at this branch on the way back to the city centre, and as it was still early, the premises were clean albeit very run-down. Tried not to make too much of it and instead focused on the service staff and food. The former was polite and friendly, giving recommendations on what the local favourites were; the latter was just as delicious as I'd remembered it. They even gave extra cheese sauce, free of charge, when I asked if it was possible, so it was a lovely gesture. Would...
Read moreTried their ayam masak merah (RM16+) & mushroom chicken claypot (RM12+). Local dishes done well. A little on the salty side. Good portion. Pricy. Fast service. Haven't had Sugarbun in decades! This was a good experience. Wanted an air-conditioned space to escape the haze. This place...
Read more