I used to be a regular customer here. Whenever I stayed nearby to catch a flight, I often came to this mamak for a quick meal. But after today’s experience, I am completely disappointed and will never come back again.
This afternoon, my girlfriend and I ordered fried noodles, only to find a staple inside the food! This is not just a careless mistake – it’s a serious food safety issue! 😡
What’s worse, the staff’s attitude was absolutely unacceptable. Instead of admitting their mistake and apologizing, they kept inspecting our disposable plastic cutlery, trying to push the blame onto us. Seriously, how could a plastic fork possibly produce a staple?! Not only did they refuse to admit fault, they also refused to refund my girlfriend’s meal.
In the end, they reluctantly made another plate, but with such evasive, cold, and irresponsible behavior, I completely lost my appetite. When food safety is at risk, the first thing a restaurant should do is take responsibility and improve, not push the blame onto customers.
This experience has destroyed my trust in this place. I will never come back again. If they keep running things this way, this restaurant...
Read moreFatir Briyani offers a positive dining experience with several standout features. The food is notably good, delivering satisfying flavors that align well with its affordable pricing. Portion sizes are generous, ensuring you get value for money.
The staff are a highlight, described as friendly and considerate, particularly in accommodating individual spice preferences. However, there seems to be a communication gap noted in understanding specific food queries, which could potentially be a drawback for those seeking detailed menu guidance or dietary information.
Despite this communication challenge, Fatir Biryani's positive attributes of quality food, affordability, and attentive service make it a recommended choice for those looking to enjoy hearty portions of flavorful biryani in a...
Read moreOne of the best mamak food I've had in Kota Warisan area. Everything in the pictures tasted well above average. The service was the biggest highlight as despite the restaurant being almost full with customers, we didn't wait long for a waiter to come take out orders with a very friendly gesture. Food arrived quite fast and the icing on the cake was while we were having our dinner, the same waiter came and asked if everything have arrived and if we would like to order anything else, again with the same friendly smiling face. This surely is a highly recommended place to go and I'm sure to go...
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