Restoran Soto Shah Alam — Restaurant in Shah Alam

I used to be a loyal customer, visiting almost twice a week with my wife. However, I’ve stopped going after a terrible experience with the cashier and one of the female staff. Despite many staff members knowing me personally, they accused me of not paying because my bill was found on the floor instead of at the cashier. For the record, I paid via QR code which I saved on my phone, as I always do.

After all the overpriced meals I’ve paid for as a loyal customer, why would I suddenly not pay? This was so unacceptable and unprofessional. I’m deeply disappointed because I expected better from a place I frequented for so long.

Although the food is overpriced, I’ll give credit to your teh tarik maker, Farouk—he’s kind and makes excellent teh tarik. But the service? Absolutely unacceptable. The cashier and the female staff (both big-sized) need serious training or should be replaced.

I will never step foot in this restaurant again....

been eating here for almost 15 20 years. since the mother handle the shop and now passed it down to the daughter.. the food was good before and with reasonable price.. but when they started to overcharged the price, and the food is so so.. i stopped coming here.. yesterday on 24/may/2019, i went here to buy food for my iftar.. the kuih is okay only 50 cent.. the murtabak taste good.. but the shop is waaaayyy tooooo DIRTY.. DAMN DIRTY.. i felt disgusted looking at the floor, table and what not.. i even walk while hold my skirt high as the floor is soo dirty.. ikot kan hati nak letak balik makanan without pay, but yeah tak baik.. so i paid and when back home.. got 10 pieces of the kuih.. and 6 of the kuih is BASI OR SPOILED !!!! the popiah, kuih sagu, and agar2 santan is basi.. waste my rm3.. wont be coming here ever again with all this cleanliness issues...

I've been watching this restaurant grown from two shoplots to three and now, four.. Whether you like it or loathe it, you must admit that this restaurant offers a variety of different dishes from morning to all day menu.. Also, I'm lucky that almost everything that I ordered was delicious.. The price is a bit steep but the owner doesn't force you to eat at this restaurant.. So, if you feel pricey, don't eat.. It's simple as that.. The cleanliness must buckle up and maintained throughout the day.. During those days I used to que and pay with owner's daughter as her calculation was much cheaper than her mother.. Not only me, others as well.. However, I just found out that the daughter is no longer around.. She passed away due to cancer.. May Allah bless your...