Corteza — Restaurant in Baja California

Pretty place, super cold, not just the place; the people was very rude, they made us feel uncomfortable, we wanted dessert and coffee we ended up just taking coffee to go. Do you want to go to a place where you don't feel welcome? Come here. Horrible service, I felt like I was in Starbucks trying to order while smelling like a homeless person. Fist thing she said was "Can I help you with something?" But with the tone they would use if you are in a place you shouldn't be, like the staff office or something "Do we order here or should we go sit?" (Because of her tone) "Here" (same annoyance in her voice) "We would like some coffee" (she never gave is the menu "Which one?" (There's no menu anywhere!) "I don't know, do you have a menu"? After that it went downhill... just don't go there, Bocachis has better...

Came for a final breakfast after a nice weekend in Tijuana . It was my second time I came back because the first time was pure excellence . This time around was a disgrace instead of a good morning I was welcomed with a the only chilaquiles we have is green chilaquiles not a big fan but I wanted chilaquiles after waiting 15 min for the server to come take order she said the chilaquiles were not available anymore. After that ordered huevos al gusto huevos estrellados with the yolk cook 3/4 . After 35 min the brought the order wrong and the had to rush my eggs . It was a horrible dish undercooked egg whites yolks were runny . Asked for avocado not available. The server never came back to check if we need more drinks . Horrible experience avoid this place...

When I visit Tecate, I love coming here with my friends for a nice drink. Their drinks are decent and food is pretty good. Unfortunately, as of late, their costumer service has been… terrible. I understand dealing with people can be tiring, but it seems that the employees hate working here.

When I asked for an extra straw, for a drink or simply wanted to order, I was continuously told “i’ll be right there,” and was ignored. I had to walk to the counter and order myself multiple times for on separate occasions. Mind you, the place wasn’t even busy.

It’s a shame that such a quaint and cozy cafe like Corteza has such awful service. I, sadly, won’t be...