Carl's Jr. — Restaurant in Ensenada

Real bad service I'm from the states was craving a good burger so the first time they forgot my double western and orange juice went back to complain they gave me a single western again wrong again for the second time like a dummy I went back for the second time giving them the benefit of the doubt and I ordered my food before leaving I checked my order in front of them and again I was missing 1 order of fries and chicken stars I told them why don't they take the time to check what's in the bag they are always hurrying up that they don't double check I'm very disappointed will not go back to this...

The price of the menu is about three times higher than the United States. The COVID prevention is good. But the management don't understand that the customer. Isn't someone you tell what to do! I'm seriously considering putting a compliant to Carl's Jr. Operations. There's the an attitude that was isn't, doesn't, and has been negative from the start. Customer service is number one! Kind and courteous help shouldn't be a problem but is in the...

Bad customer service, I ordered a milk shake and a cup with water and they charged me the water as a large soda because the kid in charge at 3:30 decided he was not give water for free, his words. My niece had to drink the shake without water, first time I know that Carl's Jr s denied to serve a complementary cup of water, unbelievable. Specially because of the kid's attitude, his coworker was surprised just...