Portofino Ristorante — Restaurant in Guanajuato

I've been a regular ever since I moved to Guanajuato a few years ago. Today, there was an army of flies in the backside of the restaurant. I ordered a few items, and a couple of beers, being spaghetti the main dish. A lazy fly soon began walking on my pasta. It was so disgusting! I grabbed it with a napkin, and ordered a replacement. They refused, saying they customarily warn customers about flies hovering over tables in that area of the place. I was never warned, nor had I ever seen so many flies. They didn't want to give me a discount either. There are devices to attract and and trap flies. I wonder why they haven't made that cheap investment. And I wonder why they chose to lose a loyal customer. I will simply not come...

Not bad, not good either. Not your authentic Italian restaurant. Ok atmosphere.

"Outside of the city and the historic area"

I'VE BEEN THERE 3 TIMES BUT NOT BY CHOICE.

Service: ⭐⭐ Needs to improve. Food: ⭐⭐ No good ingredients. Wine list: ⭐⭐ Could improve if needed Prices: ⭐⭐ due to piece vs quality

It's an ok restaurant for you average palad, but it seems that other people enjoyed it. Restaurant seems to be establish, so OK for your NOT SO DEMANDING customer I guess. SO...

Dined in middle of Afternoon with two companions. All of us enjoyed splendid food and most competent service. The appetizer empanadas were a fabulous beginning. Golden crust and perfect amount of melted cheese and bacon inside. Shrimp pizza, lasagna, and a spicy sauced fettuccine dish were all delicious. Our accompaniments of vino tinto, sangria, and clericot were perfect. Topping off the meals was the finest of chocolate tortes. Atmosphere is most inviting for families and all. Highly...