Carmenère Acapulco Restaurante — Restaurant in Guerrero

For someone who is a brown-skinned Hispanic, I, along with my brother and my mother were treated like "poor people." Let me explain; first, they put us on a table NEAR THE RESTROOMS, and no, we did not choose to be near them. They seemingly had more tables where it was a little better, so we asked them if we could get one; they told us that they will see, but they never gave us a response after that. Then, everyone at my table was sure about what we wanted. We ordered two steaks, salmon linguini, a mushroom cream, half a bottle of wine and two caprese salads. The waiter asked TWICE if we wanted to get two steaks instead of one. This was very disrespectful since we were completely sure about what we wanted. I would understand if he asked us once, but twice is something ridiculous. The food was tasty, and we had a good time even if we were eating in the bathrooms. Hopefully, the waiter was not there to give us a bad time. After we ate our dinner, we chatted with some of the waiters, and they treated us a little better and we talked about how I live in the US and wanted to spend time with my mexican-born family. After that, we got our stuff done, paid with no problems, and gave the waiter a not-so-deserved 200 pesos tip so he would stop judging on looks. I'm planning to go back someday and see if the treatment they give us is a little better, but for now. They will LUCKILY...

The manager’s welcome to this unassuming little place on the main was very friendly and ensuring. We shared the fried calamari and the salmon carpaccio to start, which were copious and tasty. We each had the prime rib which was extremely disappointing, from receiving the ordered temperatures mixed (we later had to figure out who had who’s). The horseradish sauce, and the creamy spinach side were tasty and well executed but the asparagus, which were listed on the menu as a side) were missing. We voiced our concerns to the server and the manager came and talked to us. The waiter interrupted the conversation twice in a rude manner. We weren’t offered anything to make up for the terrible 400$ dishes we received. Manager’s excuse was that they had a very busy night which is never a good excuse in a good restaurant. We wish they’d take more accountability for their product, particularly considering their price range. A very disappointing...

Me tomo el tiempo para escribir esperando que puedan hacer algo par mejorar.

Regresamos pues la primera vez en el tiempo del COVID nos encontramos muy bien en el lugar y comimos de “10”.

En esta ocasión esperábamos lo mismo pero penosamente no fue así.

Era un día especial pues festejábamos nuestro aniversario y dejó mucho que desear.

Nuestro menú:

Nos ofrecieron primero una tacita por parte de la casa de crema de zanahoria con un toque de curry estaba buena pero se sentía la harina que era innecesaria.

Entrada: -Ostiones Rockefeller sin sabor y verdaderamente una bechamel pasada de harina. -Ensalada Niza era un postre de lo dulce que estaba y sin gusto.

De segundo plato: -Salmone con eneldo, era bueno pero no espectacular como éramos acostumbrados. -Confit de Pato, el pato excelente, el risotto era una masa pasada de crema y mantequilla y la pera perfecta que equilibraba muy bien el plato. Aquí no me explico porque la insistencia del mesero de ofrecerme chiles toreados y una salsa sin gusto que era dulce sin más no poder, (INECESARIOS) El balance del plato como gusto es perfecto.

Evidentemente con tanto dulce que solo probamos decidimos no pedir postre.

Como servicio también dejo mucho que desear: Quien nos recibió, no sé si sea el dueño pero no tenía nuestra mesa lista a pesar que hice la reservación un día antes, y mucho menos me imagino que anotaron que era nuestro aniversario por lo menos para tener la cortesía de atendernos sino de una forma especial por lo menos de mostrarnos un poco de gentileza. El mesero un poco perdido, le encargué que trajera la ensalada junto con los ostiones y no lo hizo, después de pedir un Gin Monkey pedí una copa de vino para acompañar mi pato y no sabía el nombre del vino y mucho menos de dónde era.

El lugar ya de por si no tiene vista pero el ver enfrente de la barra que es linda a la entrada llena de cristalería sucia no es lo máximo.(NO ENTIENDO CÓMO NO TIENEN UNA LAVA TRASTES)

“CUANDO UNO SALE DEL RESTAURANTE DICIENDO QUE ES CARO ES PORQUE NO COMIÓ BIEN”

Esa es mi opinión y penosamente lo pensaré antes...