Mr. Pampas

Secret shopper Test 1)Waiter service= A) unacceptable did not receive drinks until we were done with the salad bar. B) asked for another drink received it 17 minutes later. Waiter score 1 out of 10 (10 being the best)

2. Ask to see desserts= A) was brought two plates with two diffrent cakes to choose from ( no dessert cart) after 10 minutes the dessert cart rolled by asked what they had available and was told you already made your choice ( dessert is not included in buffet, I asked so I could translate to the group what they had available) server's customer service horrible as he was upset as the group made their choices.

3. Ask for the bill to be rounded up. After letting them know to round it up I was told that rounding up is not enough to cover the tip for your waiter, this time they did not leave the area unattended like before. They made sure money was placed in the bill binder before we left the table.

4. Food A) Quality= we were offered 5 diffrent types quality was good. B)Variety= server's had to be waived down to receive service and not enough variety. (Chicken/bacon, Chicken/cheese, al pastor, chicken wings, ribeye slivers)

Cost=Average for this type of buffet $265 pesos ( $14 USD*) per person Cakes $75 pesos ($4 USD*) each (*=exchange rate of the day)

So if you don't care about customer service and waiters telling you that you already chose a dessert then this place is a good place for food on a late Friday night.