Café Kowlaan — Restaurant in Mexico City

Poor experience.

I went to have dinner with my family we were 7 people. We ordered and everything was fine until we had to wait for 1 hour for the food to start coming and just a few dishes, we were still missing the appetizers and the waiter didn't bring the silverware so food was getting colder while we were waiting for them. Same problem with beverages they arrived after an hour, people at the table in front of us were also 6 or 7 and service was faster for them, even when we were there first.

Long story short we got all our food in 2 hours.

When I spoke to the supervisor he was just completely obsolete he didn't do anything. He actually told me that other people left too and he never had a problem with this waiter before so he refused to do anything about all the situation, he actually didn't care, so it makes sense the poor treatment because the management doesn't care, they also add a dish that I didn't order, and refused to remove it from the check and explanation was that the cashier already put it on the check so it can't removed.

Stay away from this business,

I have come to this place several times in the past and this is the first conflict I ever had with them and the last one, it does not worth...

Whomever runs their online account is some sort of genius, cause I’m baffled how they got so many 5 star ratings. Then again, I only had the Chinese food.

Our server was nice and it looks like they they run a very professional establishment. Everything was clean and the 80’s decor was interesting. Seems like a good family restaurant.

As far as the Chinese food we ordered, I hate to say this, but it was pretty bad. We ordered the sesame chicken and some sort of bar orange chicken came out. We also got a three meat veggie plate, it was ok. The bright side, massive portions, so you...

I got some veggie fried rice to-go a couple nights ago. Only 4 stars just because usually veggie fried rice has egg for protein, and this didn't. Prices are excellent and serving is huge. I want to single out Luis for being such a sweetheart--I had just arrived in Cdmx from a Veracruz bus and was a bit out of it because I hadn't eaten for...too long, and he was so lovely and kind when I could not communicate very well, lol ;) I always like trying different places when I'm traveling, but I'll probably order here again before I...