St regis — Restaurant in Nayarit

Poor experience, although most of the staff is friendly and attentive, the hotel policies doesn’t help guests have a good experience. If you reserve a front beach suite, then you are first class guest, otherwise you are a second class one. You can use any of the hotel facilities or beach beds which are not reserved for first class guests (no matter you as a second class guest are paying $750 USD a night) so basically the leftovers Connecting rooms have so thin doors you will be hearing all of you neighbors conversations (and they yours) Breakfast is dreadful they can’t get a Benedict eggs right for the love of god Stay somewhere else, the Four Seasons is a much...

Wouldn’t let me through the gate till I booked a room when I’d already seen through my BONVOY account that they had availability. So I booked a room. This is at 530pm. Get through the gate and wait to check in… when they come to check me in I am told that my room will be ready in one hour. Again, it’s 530pm. I tell them it’s OK, and I want to cancel. Not 5 minutes later I am told by the same person - that they have a room immediately ready now… wow!

I left.

This isn’t St Regis level service at all.

I’ve stayed here twice before and had a great experience or I’d be...

If you want the ultimate seclusion from the rest of the world then this would be the place. The atmosphere is spa like and the amenities are world class. You will be mesmerized by the beauty of this resort and the exceptional service that comes with it. Best way to describe this place in two words...