Muncher House Cumbres — Restaurant in Nuevo León

Super bad service, the place was rather empty when we arrived and there was none at the door, there were 6 staff members, 3 waitresses, one hostess and 2 bar tenders, they were all engaged in conversations among each other, none noticed we'd stepped in, after about 5 minutes I walked to a waitress and the hostess to notify them about our presence, the hostess moodily got us only the drinks menu and left... 10 more minutes passed, they kept chatting, I waved my hand several times and finally a waitress appeared, I asked for the food menu and she didn't ask what we wanted to drink and disappeared again... 10 more minutes passed and none would come, we left and none even noticed. I will never return to that place. One of the worst customer...

The version of the restaurant is very good, the crew service it was very good in my experience, this is the second time to go to the restaurant and I can say the good service was excellent, all the time the staff is care about you in your needs, very aware of you need and quick answer with your questions and concerns. Now the quality of the food I can say not all the hams are excellent, more ones than others but the taste and ingredients are good, also as the drinks, the flavor and consistency are in a good level and quality, The place looks clean and ordered. They can improve but it's a very good...

The place is all the time crazy full and you need to wait minimum 10minutes for getting a table. The ambiente is good, the Menu is small (burgers, starters and salad). I think the burgers are good, even if i didn't like my pulled pork burger (the pork flavor was super weird strong). We will come back and i will try another burger, because all seems to be good for a good burger.. i maybe just made the wrong...