Torano — Restaurant in Puebla

Very American style upscale "Japanese". Made reservations a month ago because we haven't been to this teppanyaki and sushi spot, and decided it would be a nice Valentine's Day treat.

Arriving we were told that teppanyaki was all reserved. This is interesting because the have no website, just a bookings link which makes no distinction between teppanyaki reservations and... Other? Very dissapointing. But we roll with it, we like sushi, no problem.

We are sat at the sushi bar (which again, not something you'd need to make reservations for). Sake boxes are present which is always a nice sign. Unfortunately, they don't do the thing where they fill the box until it overflows on to a plate, they place a shot glass in the box, which meh. Sake boxes are drinking vessels (called masu in Japan, they're amazing). We enjoyed a shot of the house stuff.

The sake list is tiny (5 options) and very pricy, a few decent options but no large bottles for sharing, no nigori, no house hot service, etc...

The sushi is mostly American style rolls, so you're going to be eating cream cheese, avocado, etc... not traditional maki. The nigiri has a few usual suspects, but no saba, ika, hirame, hokkiga, hotate... This is not a real sushi bar, unfortunately.

Ordered a premium combination. They have beef nigiri which is flamed tableside, but AFTER it's plated which is weird, so the torch is also flaming all of the surrounding sushi. Sushi rice is over seasoned and mushy, in fact everything is a bit wet and saucy. They don't let the seafood speak for itself here. That said everything tasted good. No ginger.

We also got the sashimi. It's not sashimi, which is blocks of fresh fish. This is aguachile, soaked in yuzu and shaved thin. It was pretty good, but know what you're getting.

Gyōza were decent.

Drinks were fine, but order off the list, these aren't mixologists. Service was excellent, very friendly and attentive.

Would we repeat? Meh. Maybe for teppanyaki, not for sushi. To be fair, outside of Mexico City, I'm not sure that authentic sushi exists in Central Mexico. This is 4/10 in Los Angeles but pretty good for Puebla. Didnt get dessert, maybe next time.

But don't use the reservation system, call. They desperately need a...

Somos fan del sushi, habíamos escuchado del lugar pero dejó mucho que desear, el servicio es amable pero muyyy tardado y si quieres algo tardas en ubicar al personal, pedimos mesa teppanyaki para que prepararan nuestros alimentos, y el personal, chef, cocinero con muy poca experiencia, tardamos viendo cómo cocinaba verdura por verdura cerca de 40 min! después de una hora parece que pedí un alambre de cualquier taqueria, y un arroz con unos pequeños trozos de carne y verdura, repito todos son amables, el ambiente es tranquilo pero no repetiría la experiencia a menos que no visitara con hambre y mucha paciencia al recibir mis alimentos quemados 🙃

La zona el lugar son bonitos creo que tienen mucha oportunidad de mejora y crecimiento para volverse favoritos en festejos! Maybe contratar a personal con experiencia en ámbitos restauranteros...

Escogí el restaurante para celebrar mí cumpleaños, y mi elección se basó en que son de los pocos restaurante en Puebla que tienen parilla teriyaki en la mesa. La comida que pedí en la parrilla, estuvo terrible. La persona encargada de cocinar mis alimentos carecía de la experiencia para poder cocinar los alimentos como los esperaba . El teriyaki y tacos Torano terribles, sobre cocidos y con sabor a quemado. Tuvieron que sustituir a la cocinera cuando reporte que los alimentos no eran lo esperado, para que terminara de preparar el Tepanyaki de res. El servicio igual de malo, había poca gente en el restaurante, pero nadie estaba atento a llevarse los platos sucios u ofrecer alguna bebida extra. No lo...