Heisa Koffiebar — Restaurant in Arnhem

The café is in a great location with friendly service and a beautiful aesthetic, it’s definitely a nice spot to relax. As someone who’s been drinking matcha for a while, I came in hoping for a solid cup of matcha, nothing fancy, just a well-balanced matcha. Unfortunately, I was a very disappointed! The matcha latte tasted like straight milk once it’s mixed. Even the first sip of the top layer matcha before mixing tasted very mild and after stirring, it’s even more diluted. This makes me think the shop might be using either too small a quantity of matcha for this drink option or a matcha powder that’s of higher offering - mild and delicate - not quite suitable for latte in regular amount since the flavor tends to get lost in milk based drinks. For lattes, a more robust matcha, even lower grade one, and in this case, a higher matcha ratio might actually work better. I think there’s a lot of potential here, just a few small adjustments could really elevate...

i have been to this place a couple times now, but sadly each time i leave more and more disappointed, they claim to have matcha "directly sourced from japan", but it definitely doesnt taste like it... i have ordered 3 times now, each time asking for one or two extra shots, but every time it tastes the exact same!! watered down milk with a hint of bitterness!!! its really sad.. i live so close and would come by EVERY DAY if the matcha were actually good, i hope they learn how to properly prepare it, especially when they claim their matcha is...

I specifically chose this coffee shop, based on the reviews and photos. What a disappointment! Do NOT recommend! Our male barista was so inexperienced! Not only he over-steemed the milk, he also used only one milk frothing jug without putting the already steemed milk away (instead, he put more milk, into already hot one and steemed it again). Furthermore, there was no sign of latte-art what so ever. The taste was not good. I really regret choosing this stop for our coffee. Did not deliver as shown on...