Ramblas All you can eat Tapas en Grill restaurant — Restaurant in Arnhem

We came in based off of google maps. We didn’t have a reservation because it didn’t look like a place in which you needed one. We come in and ask to be seated, the manager tried to shoo us away but then we asked if there was a table available. The manager then said that he will check since he is full for the night. We sit down, and since we are tourists, we don’t know Dutch (the manager was informed of this). We are seated and wait for over 15 minutes before being asked if we have been served. We explain that no one has even said hi to us. The waitress then says she will see if she can take over the table, and she comes to us in under 1 minute. We ask if she speaks English and she explains that she does, we then ask how the all you can eat works, since we have never been here and everything is in Dutch (expected since we are in the Netherlands). The waitress very kindly and efficiently explains how everything works and how it is done through their website. While she is explaining this to us, the manager comes and interrupts her three times getting angry at her for helping us for less than 2 minutes. The manager starts to speak to her very loudly in Dutch (but it is obvious he is mad) and drags on a simple explanation that would’ve taken 2 minutes into over 6 minutes. She then says that she can’t explain anymore and that we can’t ask for anymore help or we will be removed from the building. Which caught us by surprise since all we asked was how to order. We then get a phone call (ringer is silent) from our family back in Canada. We answer and talk (very quietly to not disturb those around us) and the manager in under a minute comes by and tells us to put the phone away (are we in third grade??). We then order the food because we already paid and it says “Authentic Spanish” and I was born in Spain. We order everything on the all you can eat menu over time since it was all together about 2 actual plates of food worth (one order of onion rings came with 4 individual onion rings for 2 people). Only to find that one thing on the menu is from Spain, and the rest is just deep fried cheese, chicken nuggets, onion rings, “calamari”, tomato soup, and seven different ways to prepare the same steak but labeled as different dishes. The waitresses are all super kind, smile, and are friendly and will quickly try to explain something if you ask. But the manager is clearly making every waitress nervous, since they constantly look over their shoulder. And he then makes the guests feel uncomfortable as all the guests get silent the moment he walks near them. If it wasn’t for the manager, the place would be 5 stars for service and 4 for atmosphere. Also, the place being booked for the night was a complete lie. As we stayed until 1 hour to closing and 3/4 of the restaurant was empty the entire time. The food was not good for the price. It is the same quality as McDonald’s for the majority of it. Most dishes also have half a bottle of pepper on them and then served like that. Finally, the physical menu they give us, is so out of date that only 3 items on the physical menu were on the...

We made a reservation, which was necessary because it is was really crowded. First thing we notice is you have to go to the 2nd floor, which is not friendly towards wheelchairs. We were sat down, got explanations on how their service works(tablet that allows 2 items p.p. per round) and were told bread with spreadables would come in itself, we didn't need to order this. We checked out the menu, which was to our taste very limited. On the website I read they have ribs all you can eat, when bringing this up the waitress referred to the ribs on the tapas menu. This was not what I meant but fine. We ordered food, and noticed you have to wait 10 minutes before you can order again, never seen this before. Drinks were ordered right as we sat down, but didn't arrive untill 20 minutes later. The food itself tasted good, and the service was good even though they clearly lacked people with experience. During the 2nd order round we ordered fried chicken with honey. Oh honey that was a mistake. We had to wait over 1,5 hours, and 2 notices to the staff before we received 1 of the 2 we ordered. This was by far not worth it. The chicken itself had decent taste, but was really dry. Decided to not go for dessert, not wanting to wait again. All an all good food, nice staff but a lack of experience. Would go again to see if it's consistent, but...

I don’t usually write reviews, but in this case it feels necessary. When we entered the restaurant, the manager was already being disrespectful towards the staff, which gave a very poor first impression. We still decided to sit down and chose a table.

Looking at the menu, we quickly realized this wasn’t authentic Spanish tapas. The fried dishes were oversized, while the meat portions were extremely small. Unfortunately, the food was far from tasty: the roasted potatoes were inedible, the fries tasted like onion rings and calamari, the chicken was dry with an unpleasant aftertaste, the meat was tough and dry, and the mac and cheese was awful.

A quick trip to the restroom made things even worse — I saw vomit in the sink. Not very hygienic, but sadly understandable given the food quality.

When we told the manager that we were leaving a dish untouched because of the taste, it turned into an argument with the manager. We decided not to continue the discussion and simply left. Other staff members were nice

In the end, we left with empty stomachs and had to find...