This location basically stole my money and never delivered my pizza. I called and called and no response, almost like they didn't even have the phone connected. Never ordering from here again.
Edit: They definitely stole my money. Today, half an hour after they were supposed to open, I showed up to the 'Willemstraat 58E' location and they WERE CLOSED. It's taking everything in me not to use vulgar and colorful language right now.
NEVER ORDER FROM NEW YORK PIZZA. Don't give them your money because they are more than happy to just steal it.
As soon as I get an email back from their customer service, I will be cancelling everything to do with them.
Whoever the new owner is, I hope all his money gets removed from his accounts and magically gets put into social services. I truly wish the biggest and most satisfying karma to get to him. If I could I'd leave this review star-less, that's what...
Read moreVery worst experience, and it happened on two different occasion with this same store. Customer service is even pathetic and really don’t know what does customer service actually mean. I had ordered pizza for my family on Sunday evening around 6:30-7pm. However website just shows order received at store. We never got order delivered and when I called store frustrated after 2 hours, no one answers the call. No point in complaining customer service and they will not refund amount!
I do not know how they are running this business so far, stay away from this local store...
Read moreI ordered pizza for over 60 euros, and had hungry children at children's party. After being 1.5 hours late, the guy casually told me my pizzas are going into the oven. More than one week later and several remidners about cancellation, the order is still not refunded. To say this is bad service is to say nothing! It's a robbery. Very disappointing and unbelievably low standard for a 'respectworthy'...
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