Taco Mundo Eindhoven — Restaurant in Eindhoven

Incredibly bad customer service. My kids were left to starve till 9:00pm while the order mentioned that food will be delivered between 7:30pm-7:50pm. I had tried calling customer care number mentioned. It does not accept my pincode. There is no representative who can answer my question. Can't reach the outlet to enquire about the delivery. What a pity state. I don't recommend anyone. Quality also has been pretty pathetic for the last two times. I seriously hate to order again from here.

Updating after reply (18-04-2024): I have rates high when the service was okay. However, I can see that the quality slipping for two consecutive times and more, then I have changed my review.

You mentioned about weather, I give you benefit there. However there is absolutely no excuse not to have a customer support or telephone number to reach the outlet. I hope you...

The package is really nice. I didn't like the fact that sauces for burrito are not put inside, but on the side in small containers. I ordered cheeserito with fake chicken and there was almost no "meat", only few pieces at the bottom, but it was full of beans and other veggies+rice. Nachos were stale and not crunchy, but there was a lot of toppings. It was estimated to arrive in 50mins, it arrived in less than 30mins. In total, it was nice and I will probably order one more time, just to check if nachos are always like that and if the next time there will be more meat inside, or it was...

Highly unprofessional and stupid staff who don't know how to talk to customer. So arrogant. No respect for the customer at all. They think they are the king of the world even though we are paying for the food. If you ask for anything extra or request something, they behave as if you have asked them for a kindney. Update: Your response clearly shows the behavior i was trying to highlight. Thanks. If someone asks you for extra ketchup or sauce, you can charge extra and not pass on derogatory remarks. You showed your class. Bdw: here in Netherlands, we do have a king...